Desktop Support Specialist

6 days ago


Randburg, Gauteng, South Africa Transnet SOC Ltd Full time
Job Description

This role requires a skilled Desktop Support Specialist to provide technical assistance and support for our employees.

Key Responsibilities
  • Provide technical support and maintenance for computer hardware and software.
  • Install, diagnose, repair, and upgrade computer hardware and software.
  • Ensure uptime of network, internet, mail connectivity, and reliability of equipment.
  • Utilize hardware and software tools effectively to ensure efficient business processes.
  • Support end users' access to servers and basic troubleshooting.
Required Skills and Qualifications
  • A 3-year diploma in Information Systems, Computer Science, or a related field.
  • A+ and N+ Certifications.
  • At least 5 years of experience in desktop support.
  • ITIL Foundation Certification is advantageous.


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