Operations Manager

6 days ago


Randburg, Gauteng, South Africa KBC Health and Safety Full time
Job Description

**Job Title:** Operations Manager - Business Development

**Job Summary:** We are seeking an experienced Operations Manager to join our team at KBC Health and Safety. The successful candidate will be responsible for overseeing daily operations, delivering excellent value-added services to clients, and ensuring the business runs smoothly and efficiently.

Key Responsibilities:
  • Oversee daily operations to ensure the business runs smoothly and efficiently
  • Deliver and offer excellent value-added services to clients
  • Monitor, follow up, and ensure resolution to client queries within the stipulated timeframe
  • Ensure that clients are visited as per the specified schedule
  • Actively market new sales developments and/or value propositions to clients
  • Manage budgets, resources, and timelines to meet financial objectives
  • Effective management of site-based Supervisors/Managers
  • Ensure adherence to legislative compliance with all policies and standard operating procedures
  • Continuously conduct research to ensure sales growth
  • Maintain/improve gross profit in line with business strategy
  • Control operational costs effectively
  • Conduct presentations up to Board level as and when required
  • Maintain accurate records relating to all allocated clients
  • Ensure that all documentation, such as costings, are completed and authorized as per company standards, and submitted for processing
  • Ensure that all revenue growth and/or new sales are achieved in an ethical manner
  • Submit reports to the EXCO (Executive Committee) and/or clients as required
Requirements:
  • Able to work independently to meet performance criteria with minimal supervision
  • Well-presented/exhibits professionalism
  • Self-motivated and result-driven
  • Ability to deal with and work under pressure
  • Strong work ethic, honest, sincere, and loyal
  • Analytical and a problem solver
  • Ambitious and will persevere to achieve positive results
  • Strong leadership

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