Operations Supervisor

6 days ago


Randburg, Gauteng, South Africa HR Studio Full time

Position Overview:

We are seeking an Operations Supervisor to oversee and manage the daily functions of various locations within a car wash enterprise.

Key Qualifications:

  • Demonstrated leadership and team management capabilities.
  • Outstanding organizational and analytical skills.
  • Expertise in inventory oversight.
  • Strong communication and interpersonal skills.
  • Ability to thrive in high-pressure environments and meet deadlines.
  • Meticulous attention to detail and a dedication to delivering top-notch services.
  • Knowledge of health and safety regulations and environmental practices.

Role Responsibilities:

Your duties will include:

  • Overseeing staff performance, ensuring efficient operations, upholding quality standards, managing customer relations, and driving process enhancements.
  • The Operations Supervisor is essential in providing outstanding car wash services while optimizing profitability and customer satisfaction.
  • Manage the comprehensive operations of the car wash business, including wash stations, equipment, and facilities.
  • Formulate and execute operational strategies to streamline processes, boost productivity, and elevate service quality.
  • Ensure adherence to industry standards, safety protocols, and environmental regulations.
  • Establish and uphold high service quality benchmarks, ensuring client satisfaction.
  • Monitor service delivery, implement quality assurance measures, and promptly address any shortcomings.
  • Conduct routine inspections to verify equipment performance and cleanliness.
  • Oversee inventory management of cleaning products, chemicals, and other operational supplies.
  • Collaborate with suppliers to guarantee timely deliveries and maintain sufficient stock levels.
  • Implement inventory management practices to reduce waste and enhance cost efficiency.
  • Identify operational challenges and devise strategies for process improvements.
  • Refine car wash procedures to boost productivity, efficiency, and service excellence.
  • Stay informed about industry developments.

Health and Safety Compliance:

  • Ensure adherence to health and safety standards, including the proper handling and storage of chemicals.
  • Establish safety protocols and train staff on safe operational practices.
  • Conduct regular safety assessments and mitigate any potential risks.

Essential Requirements:

  • Matriculation certificate.
  • Valid driver's license.
  • Prior experience in a managerial role.
  • Strong administrative and computer skills.
  • Willingness to travel as needed.

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