Operations Manager

6 days ago


Randburg, Gauteng, South Africa HR Studio Full time

Job Summary

We're seeking a highly skilled and experienced Operations Manager to oversee and manage the day-to-day operations of our car washing company. As a key member of our team, you will be responsible for ensuring the smooth operation of our sites, maintaining high-quality standards, and delivering exceptional customer service.

Key Responsibilities

  • Leadership and Management
    • Supervise staff to ensure efficient workflow and maintain high-quality standards.
    • Manage customer service and implement process improvements.
  • Operational Excellence
    • Oversee and manage the overall operations of the car washing company, including car wash stations, equipment, and facilities.
    • Develop and implement operational strategies to optimize workflow, increase productivity, and improve service quality.
  • Compliance and Safety
    • Ensure compliance with industry regulations, safety guidelines, and environmental standards.
    • Implement safety protocols and train employees on safe working practices.
  • Inventory Management
    • Manage inventory levels of cleaning supplies, chemicals, and other operational materials.
    • Coordinate with suppliers to ensure timely delivery and maintain adequate stock levels.
  • Process Improvement
    • Identify operational inefficiencies and develop and implement process improvements.
    • Streamline car wash procedures to enhance productivity, efficiency, and service quality.
  • Health and Safety
    • Ensure compliance with health and safety regulations, including proper handling and storage of chemicals.
    • Conduct regular safety inspections and address any potential hazards or risks.

Requirements

  • Education
    • Matric
  • Experience
    • Previous managerial experience
  • Skills
    • Strong leadership and people management skills.
    • Excellent organizational and problem-solving abilities.
    • Proficiency in inventory management
    • Effective communication and interpersonal skills.
    • Ability to work under pressure and meet deadlines.
    • Attention to detail and commitment to delivering high-quality services.
    • Familiarity with health and safety regulations and environmental standards.
  • Personal Qualities
    • Willing to travel


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