Assistant Store Manager
2 months ago
Job Summary: We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Clicks Group Limited.
About the Role: As an Assistant Store Manager, you will play a key role in driving sales and building customer loyalty in our retail stores. You will be responsible for supporting the Store Manager in ensuring the efficient operation of the store and delivering exceptional customer service.
Key Responsibilities:
- Drive Sales and Customer Loyalty: Develop and implement strategies to drive sales and build customer loyalty in our stores.
- Operational Excellence: Support the Store Manager in ensuring the efficient operation of the store, including expenses, stock management, shrinkage, and general housekeeping.
- Visual Merchandising: Execute in-store visual merchandising to ensure the in-store presentation and promotional standards are met.
- Staff Management: Support the Store Manager in motivating and directing staff to achieve their targets and performance goals.
- Customer Service: Execute customer service initiatives in store to result in a great customer experience and drive customer loyalty.
- Administrative Responsibilities: Attend to all administrative responsibilities in an efficient manner, including time and attendance and employee records.
Requirements:
- Education: Grade 12 (Maths 50% and English 50%)
- Experience: Minimum 1 year's experience in an assistant store management role within a retail/FMCG store operations environment or successful completion of the Clicks Trainee Store Management Programme
- Skills: Financial management experience, retail/FMCG background, knowledge of stock, cost, risk, and compliance management procedures, customer service excellence, labour legislation, and people management.
What We Offer: We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
How to Apply: If you are a motivated and experienced retail professional looking for a new challenge, please submit your application.
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