Stryker South Africa Product Specialist

2 weeks ago


Johannesburg, Gauteng, South Africa Stryker South Africa (Pty) Ltd. Full time

Job Description

We are seeking a Medical Device Specialist to provide clinical product support to end users of our pioneering MAKO Robotic Surgery Products in Gauteng, South Africa.

  • Provide surgeons and operating room staff with training and technical support in the operation of the company's robotic arm applications, associated equipment, and instruments for ideal placement and precision.
  • Utilize proprietary software to prepare pre-operative CT scans for use with the RIO/ Robotic Arm Interactive Orthopedic System, assist surgeons in preoperative implant planning, implant sizing, and positioning.
  • Maintain and control local MAKO consigned equipment, instrument, implant, and disposables inventories, process sales orders, and provide forecast input to the District Sales Manager.
  • Train physicians and hospital personnel, including OR staff, radiology, and central sterile processing on the use of the RIO System, accessories, disposables, and implants.
  • Provide prompt and accurate complaint reports per the requirements of MAKO's quality system.
  • Solve product problems for customers in an expeditious manner.
  • Support the development and execution of the sales plan, as well as grow the utilization of the RIO system by increasing volume with current and potential surgeons.
  • Actively promote the clinical benefits of the products and build strong, positive relationships with key surgeons and OR staff at targeted accounts.
  • Collaborate with Sales Representatives and Marketing to increase public awareness.
  • Obtain purchase orders for products consumed during surgical procedures and maintain and track consigned inventories of company's products.
  • Partner with other cross-functional teams in selling the clinical benefits of the company's products, drive continuous account growth, and case volume.

Qualifications:

A degree or equivalent, ideally within Bio Medical Engineering, Biokinetics, Radiology, Physiotherapy, or a related technical field of study



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