Mako Product Specialist

1 month ago


Johannesburg, Gauteng, South Africa Stryker South Africa (Pty) Ltd. Full time

Mako Robotic Surgery Product Specialist

We are seeking a highly skilled Mako Robotic Surgery Product Specialist to join our team at Stryker South Africa (Pty) Ltd. in Gauteng, South Africa.

  • Provide on-site training and technical support to surgeons and operating room staff on the use of our innovative MAKO Robotic Surgery Products.
  • Utilize proprietary software to prepare pre-operative CT scans for use with our RIO/ Robotic Arm Interactive Orthopedic System, assisting surgeons in implant planning, sizing, and positioning.
  • Conduct regular case reviews and provide detailed reports to management and regulatory departments, identifying opportunities for product, documentation, and methodology improvements.
  • Maintain and control local MAKO consigned equipment, instrument, implant, and disposables inventories, processing sales orders and providing forecast input to District Sales Managers.
  • Develop and deliver training programs for physicians, hospital personnel, and OR staff on the use of the RIO System, accessories, disposables, and implants.
  • Ensure prompt and accurate complaint reporting in accordance with MAKO's quality system.
  • Solve product-related issues for customers in a timely and effective manner.
  • Provide case coverage at unassigned accounts and support the growth of the RIO system through increased volume with current and potential surgeons.
  • Collaborate with Sales Representatives and Marketing teams to increase public awareness of our products and their clinical benefits.
  • Obtain purchase orders for products consumed during surgical procedures and maintain and track consigned inventories of company products.
  • Partner with cross-functional teams to drive continuous account growth and case volume, leveraging the Enabling Technologies portfolio.

Requirements:

A degree or equivalent in a relevant field, such as Biomedical Engineering, Biokinetics, Radiology, or Physiotherapy.



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