Help Desk Professional

High-Touch Support ExpertiseWe are seeking a Help Desk Consultant to deliver premium support experiences for our clients.Main Responsibilities:Address customer inquiries and technical issues promptly.Work closely with internal teams to resolve complex issues.Keep accurate records of interactions and resolutions.Analyze recurring themes and recommend...

Become a Help Desk Expert at Bidvest International Logistics and take your IT career to the next level! As a key member of our IT department, you will provide first-level desktop support for all hardware, software, and application platforms.Your Key ResponsibilitiesProvide telephonic, remote, and onsite support for all BidvestIL systemsCollaborate with the...

Job OverviewWe are seeking a skilled Help Desk Analyst to join our IT department at Clicks Group Limited. This role will be based at our Head Office in Cape Town and will report directly to the Service Centre Supervisor/Manager (IT).Key ResponsibilitiesProvide telephonic and email support to users, ensuring prompt resolution of IT incidents and service...

Mindmatch Consulting is hiring a Help Desk Technical Expert to join our Technical IT Services Division. As a 2nd Line Support Engineer, you will be responsible for providing technical support via telephone, email, and remote access to our customers.Key Responsibilities:Manage user accounts, Active Directory configuration, and maintenance of IT systems and...

iOCO Infrastructure Services offers an exciting opportunity to work as a Service Desk Engineer, supporting our dynamic team in delivering exceptional IT services to our clients.Your primary responsibility will be to provide first-line support, addressing client inquiries and resolving issues efficiently. Key tasks include:Engaging with clients to understand...

Key ResponsibilitiesService Delivery: Deliver timely and effective service and support to end-users via remote connection or over the internet.Ticket Management: Attend to technical-related client tickets and answer telephone calls in a professional and courteous manner.Information Gathering: Gather customers' information and determine the issue by...

Company OverviewWe're a leading global provider of customer experience and engagement solutions, committed to delivering innovative and effective services to our clients.About the PositionWe're seeking a seasoned Health and Safety Help Desk Specialist to join our team in Cape Town. As a key member of our operations team, you'll play a crucial role in...

Job Title: Front Desk ProfessionalThe Capital Hotels, Apartments & Resorts seeks a highly skilled Front Desk Professional to serve as the primary point of contact for clients and guests visiting our spa facilities.This role plays a crucial part in providing exceptional customer service, managing administrative tasks, and ensuring a smooth and pleasant...

Embark on a rewarding career as a Service Desk Engineer at iOCO Infrastructure Services, where we deliver outstanding client experiences through sustainable, innovative IT infrastructure solutions.As the first point of contact for IT support, you will provide swift and effective solutions to keep our operations running smoothly. Your key responsibilities...

About the RoleThis is an exciting opportunity to join our Excis Compliance team as a Multilingual Technical Support Specialist French. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our clients in the French language.You will work closely with our internal teams to ensure that customers...

The Legends Agency is looking for a Service Desk Administrator to join our team. As a key member of our support team, you will play a vital role in ensuring our customers receive the highest level of service.You will be responsible for responding to customer emails, providing support, and resolving issues in a timely and efficient manner.Communicate clearly...

iOCO Infrastructure Services Invites You to Explore Possibilities.Join our dynamic team as a Service Desk Engineer. Be the first point of contact for IT support, delivering swift and effective solutions that keep our operations running smoothly. If you're tech-savvy, customer-focused, and ready to make an impact in a fast-paced environment, this role is for...

iOCO Infrastructure Services Invites You to Explore Possibilities. Join our dynamic team as a Service Desk Engineer. Be the first point of contact for IT support, delivering swift and effective solutions that keep our operations running smoothly. If you're tech-savvy, customer-focused, and ready to make an impact in a fast-paced environment, this role is...

West Coast Personnel, a well-established wholesaler, is seeking a Front Desk Administrator to provide exceptional support to their team.Key Responsibilities:Ensure the smooth operation of the front desk, managing incoming and outgoing communicationsMaintain accurate records and databases, utilizing computer literacy skillsProvide professional and courteous...

We are seeking a proactive and customer-focused Service Desk Agent I , providing first-level technical support and troubleshooting to ensure seamless IT operations. Skilled in resolving issues efficiently, assisting users with software and hardware concerns, and delivering excellent service with a problem-solving mindset. What you'll do: Excellent customer...

We are seeking a proactive and customer-focused Service Desk Agent I, providing first-level technical support and troubleshooting to ensure seamless IT operations. Skilled in resolving issues efficiently, assisting users with software and hardware concerns, and delivering excellent service with a problem-solving mindset.What you'll do:Excellent customer...

We are seeking a proactive and customer-focused Service Desk Agent I, providing first-level technical support and troubleshooting to ensure seamless IT operations. Skilled in resolving issues efficiently, assisting users with software and hardware concerns, and delivering excellent service with a problem-solving mindset.What you'll do:Excellent customer...

About ACCS - ARES Customer Care Solutions GmbH:We provide digital solutions for various industries.We commit to innovation and excellence in our services, focusing on client satisfaction.Job Description:Key ResponsibilitiesFurnish prompt support to customers via phone, email, chat, and social media platforms.Efficiently identify, troubleshoot, and resolve...

Job DescriptionWe are seeking a highly skilled and organized Client Services Administrator to join our team at Persona Staff cc.Key ResponsibilitiesAs a Client Services Administrator, your primary role will be to provide exceptional customer service by resolving queries and requests from incoming calls and email correspondence. You will also be responsible...

Internship Opportunity: Front Desk Administrator Intern – Travel & Tourism? Location: Cape Town, CBDAre you a passionate and customer-focused individual with a qualification in Travel & Tourism? A reputable company is seeking a dedicated Front Desk Administrator Intern to join their team and gain valuable industry experienceKey Responsibilities:? Greet and...