Service Desk Administrator

5 days ago


Cape Town, Western Cape, South Africa The Legends Agency Full time

The Legends Agency is looking for a Service Desk Administrator to join our team. As a key member of our support team, you will play a vital role in ensuring our customers receive the highest level of service.

You will be responsible for responding to customer emails, providing support, and resolving issues in a timely and efficient manner.

  • Communicate clearly and effectively with customers, addressing their questions and concerns related to our products and services.
  • Collaborate with the team to enhance customer service processes and improve user experience.
  • Assist in updating our FAQ section and help documentation based on common inquiries.

This is an excellent opportunity for someone who is passionate about gaming and enjoys helping others to join a dynamic and growing company.



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