Healthcare Operations Coordinator
2 months ago
Job Summary:
Origin Financial Group is seeking a skilled Healthcare Operations Coordinator to join our team. As a key member of our medical division, you will be responsible for ensuring the efficient and timely administration of medical aid and gap cover services. Your primary focus will be on supporting our financial planners with their administrative duties, including new business and client relationships.
Key Responsibilities:
- Handle incoming and outgoing telephone calls, including calls to call centres
- Process gap cover claims, new business, and alterations
- Manage medical scheme administration, including new business, tax certificates, and alterations
- Assist with medical aid reviews
- Utilize Workpool to create tasks, manage tasks, and make notes
- Send and receive emails
- Update new business and cancellation registers
- Mentor junior staff and assist with training and development
- Support planners in attracting and retaining clients, building relationships, and cross-selling
- Ensure compliance with industry and regulatory requirements
Requirements:
- Proficiency in Workpool and Google Docs
- Industry-related qualification
- Relevant experience in the medical administration field
Benefits:
- Competitive remuneration packages with company benefits
- A fast-paced work environment
- Employee recognition initiatives
About Us:
Origin Financial Group is a leading Independent Financial Advisor in the South African market, offering customized solutions and advice tailored to the financial life cycle of each client. We have a strong national presence, working with partners and service providers to provide clarity and order to clients' financial affairs.
Why Join Us:
At Origin Financial Group, we value our employees and offer a supportive work environment. We are committed to employee growth and development, providing opportunities for mentorship and training. If you are a motivated and detail-oriented individual with a passion for healthcare administration, we encourage you to apply for this exciting opportunity.
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