Healthcare Coordinator
4 days ago
We are seeking a skilled and compassionate Healthcare Coordinator to join our team at Dis-Chem Pharmacies in Oudtshoorn.
About the Role:
- This is an exciting opportunity to work in a dynamic environment where you will be responsible for coordinating patient care, providing exceptional customer service, and maintaining a clean and organized reception area.
Key Responsibilities:
- Register patients according to established standards
- Assist patients in completing necessary medical forms, including medical insurance information
- Monitor and maintain clinical equipment, stationery, and medication required
- Inform patients of clinic procedures and manage patient records
- Open new patient files according to standard procedures
- Ensure patient information is accurate and up-to-date
- Process medical aid payments
- Move patients through appointments as scheduled
- Obtain medical reports if required
- Maintain a clean and organized reception area, ensuring patient confidentiality and privacy
- Answer incoming calls within a reasonable time, using proper telephone etiquette
- Provide customers with relevant and accurate information regarding their requests, questions, or concerns
- Transfer messages or calls to the correct person at all times
- Assist walk-in guests in reaching staff for meetings and deliveries
- Provide customers with area codes, work telephone numbers, and other relevant information when requested
- Follow up with patients regarding any feedback requested
About You:
- You have a Grade 12 / Matric qualification
What We Offer:
- An estimated salary of R 20,000 - R 30,000 per month, depending on experience
- A dynamic and supportive work environment
- Ongoing training and development opportunities
-
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