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Front Desk Coordinator
2 months ago
Job Title: Front Desk Administrator
Company: The Talent Room
Job Type: Full-time
Location: Stellenbosch
About the Role:
We are seeking a highly organized and detail-oriented Front Desk Administrator to join our team. As the first point of contact for our clients and visitors, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth and efficient experience for all.
Key Responsibilities:
- Warmly greet and welcome guests upon their arrival
- Manage incoming phone calls by answering, screening, and forwarding as needed
- Maintain the reception area's cleanliness and professional appearance
- Provide accurate information to visitors, whether in-person, over the phone, or via email
- Receive, sort, and distribute incoming deliveries promptly and accurately
- Perform various clerical duties including filing, photocopying, and organizing courier packages
- Ensure office security by adhering to safety procedures and monitoring visitor questionnaires at the reception desk
- Manage inventory of front office supplies and place orders as necessary
- Update and maintain calendars, scheduling meetings and coordinating boardroom bookings
- Assist in arranging travel accommodations for staff and visitors
- Issue job cards to relevant departments and maintain tracking records
- Undertake ad hoc tasks as requested to support office operations
Requirements:
- Matric / Grade 12 or equivalent
- Administration course completion would be advantageous
- Minimum of 2 years' experience in a similar role
- Proficiency in MS Office, particularly in Excel
- Basic knowledge of data entry best practices is required
- Own transport and valid driver's license - desirable
Skills and Competencies:
- Strong interpersonal skills
- Professional and friendly demeanor
- Excellent communication skills – oral and written
- High level of integrity
- Strong team player
- Self-starter
- Organized and efficient in multitasking
- Attention to detail
- Problem-solving skills
- Ability to remain calm under pressure
- Adaptability to different situations and personalities
- Dependable and punctual
- Tech-savvy with proficiency in office software