Night Auditor

4 weeks ago


Stellenbosch, Western Cape, South Africa Generico Recruitment Pty Ltd Full time

We are seeking a highly organized and detail-oriented Night Auditor to join our team at Generico Recruitment Pty Ltd. As a Night Auditor, you will be responsible for assisting guests with their overnight requests and balancing accounts for the day shift.

Key Responsibilities:

  • Checking in late arrivals and room guests
  • Reporting all maintenance issues
  • Answering all phone calls and taking action accordingly
  • Ensuring that the sauna, steam room, gym equipment, and aircons are all switched off
  • Posting all charges and ensuring dockets are present
  • Checking void forms and completing all paperwork
  • Verifying lodge room rates and emailing FOHM and Shift leader if any discrepancies
  • Running the close of the Cashier and Cash Register and completing Cash Register Closure reports
  • Running End of Day reports (Z-report)
  • Operating outlets prelists and closed off bills balanced
  • Preparing wakeup call lists and arrival cards for the next day
  • Ensuring breakfast packs are ready at the given time of guest request
  • Handling no-shows by moving them to the next day for the reservations department to handle
  • Accounting for all lodge keys at the front desk
  • Ensuring all radios and credit card machines are on charge
  • Checking that all stationery is in place and the desk is tidy for the next shift
  • Lighting tea light candles and setting the bunson burners
  • Checking-out lodge guests if they depart early
  • Updating and sending handover emails
  • Completing a thorough handover with early and late shifts
  • Logging off from Protel
  • Being able to react and assist in emergency situations such as medical, fire, or theft

Requirements:

  • Hospitality qualifications (diploma/certificate)
  • 2-3 years similar experience/hospitality
  • Strong administration skills
  • Proficiency in English
  • Customer service focus
  • Excellent attention to detail
  • Stress tolerance and ability to work under pressure
  • High standards of ethical conduct, including honesty and integrity
  • Ability to be alert and innovative
  • Capacity to liaise and work with various cultures and religions
  • Flexibility with working weekends and holidays


  • Stellenbosch, Western Cape, South Africa Generico Recruitment Pty Ltd Full time

    Job DescriptionWe are seeking a highly skilled Guest Relations Officer and Night Auditor to join our team at Generico Recruitment Pty Ltd. The ideal candidate will possess excellent communication skills, be able to work well under pressure, and have a passion for delivering exceptional guest experiences.Key Responsibilities:Ensure seamless guest experiences...

  • Accommodation Auditor

    2 weeks ago


    Stellenbosch, Western Cape, South Africa Generico Recruitment Pty Ltd Full time

    Night AuditorAbout the RoleWe are seeking a skilled Night Auditor to join our team at Grénico Recruitment Pty Ltd.Key Responsibilities:Guest Services:Check in late arrivals and room guestsReport maintenance issuesAnswer phone calls and take actionAdministrative Tasks:Ensure all charges are posted and dockets are presentCheck void forms and complete...

  • Duty Manager

    4 weeks ago


    Stellenbosch, Western Cape, South Africa Generico Recruitment Pty Ltd Full time

    Job Title: Duty Manager About the Role: We are seeking a highly skilled and experienced Duty Manager to join our team at Genrico Recruitment Pty Ltd. As a key member of our operations team, you will be responsible for ensuring that our guests receive a seamless and exceptional experience from arrival to departure. Responsibilities: • Grade 12 plus...

  • Duty Manager Position

    4 weeks ago


    Stellenbosch, Western Cape, South Africa Delaire (Pty) Ltd Full time

    Main ResponsibilitiesThe Duty Manager will be responsible for ensuring a seamless guest experience from arrival to departure, in accordance with all policies and procedures set by Delaire Graff Lodges & Spa.Ensure the highest standards of guest service, cleanliness, and maintenance are maintained.Monitor Guest Relations employees to ensure all guests receive...


  • Stellenbosch, Western Cape, South Africa Pro Tem Recruitment Full time

    We are seeking a skilled Guest Relations Officer to join our team at Pro Tem Recruitment. As a key member of our hospitality team, you will be responsible for ensuring a seamless guest experience from arrival to departure.Key Responsibilities:Welcome and introduce our lodges and spa to guests;Check-in and check-out guests;Pass relevant guest information to...


  • Stellenbosch, Western Cape, South Africa Pro Tem Recruitment Full time

    Guest Relations OfficerWe are seeking a skilled Guest Relations Officer to ensure a seamless experience for our guests. This role involves welcoming and introducing guests to our company's lodges and spa, as well as checking in and out guests. The Guest Relations Officer will pass relevant guest information to various departments and assist with bookings,...

  • Senior Night Auditor

    5 months ago


    Stellenbosch, Western Cape, South Africa HAZENDAL WINE ESTATE Full time

    What is a hotel night auditor? **Hotel night auditor duties span across two main areas**: running the front desk and being the face of the hotel overnight, while also closing the books for the day, producing reports and setting up the morning teams for success. Any guest entering a hotel after around 11pm will likely say hello to what they would call a...

  • Night Auditor

    3 months ago


    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    We’re looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts, processes invoices and prepares paychecks. Ultimately, you will provide...

  • Night Auditor

    5 months ago


    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    A 4* hotel seeks an experienced hotel Night Auditor with minimum 2 years experience in similiar environment. The minimum requirements are:_ - Matric (Grade 12) - Hospitality qualification - Minimum 2 years Night Audit experience - Opera essential, fluent English. - Shift: 23h00 - 07h00 - Recent contactable references essential

  • Night Auditor

    5 months ago


    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Luxury Hotel close to Stellenbosch is looking for a Night Auditor / Receptionist. The purpose of this job is to support the existing management team in delivering successful operations, achieving the hotel objectives and improving profitability. Responsible for many end-of-day tasks, including F&B night audit duties, processing guest payments, balancing...

  • Night Auditor

    5 months ago


    Stellenbosch, South Africa Newmark Hotels Full time

    **JOB SUMMARY** A night auditor is responsible for the overnight audit process and accounting functions such as daily reporting of revenues and accounts payables, transaction audits and verifications, and preparation of final statements for the next day's check-outs. They may also perform reception duties for late-night guests. Their duties include helping...

  • Night Auditor

    5 months ago


    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Hotel in the Brackenfell / Stellenbosch area is looking for a Night Auditor. The purpose of this job is to support the management team in delivering successful operations, achieving the hotel objectives and improving profitability. Responsible for many end-of-day tasks, including processing guest payments, balancing reports, reconciling the cash drawers at...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    A 4* hotel seeks an experienced male receptionist / Night Auditor with minimum 2 years experience in similiar environment. The minimum requirements are:_ - Matric (Grade 12) - Hospitality qualification - Minimum 2 years Night Audit experience - Opera essential, fluent English. - Shift: 23h00 - 07h00 - Recent contactable references essential


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    A 4* hotel seeks an experienced hotel Night Auditor with minimum 2 years experience in similiar environment. The minimum requirements are:_ - Matric (Grade 12) - Hospitality qualification - Minimum 2 years hotel receptionist experience - Night Audit experience - Opera essential, fluent English. - Shift: 23h00 - 07h00 - Recent contactable references...

  • Senior Night Auditor

    5 months ago


    Stellenbosch, South Africa Newmark Hotels Full time

    **JOB SUMMARY** A night auditor is responsible for the overnight audit process and accounting functions such as daily reporting of revenues and accounts payables, transaction audits and verifications, and preparation of final statements for the next day's check-outs. They may also perform reception duties for late-night guests. Their duties include helping...

  • Night Auditor

    5 months ago


    Stellenbosch, South Africa Tych Business Solutions Full time

    Responsibilities: - Oversees, coordinates and directs the service, operations, logistics and activities of the Front Office and other operational departments during their allocated night shift - Responds to the requests that are presented by guests during the night operating hours and works closely with the relevant department night team to assist the...

  • Night Auditor

    5 months ago


    Stellenbosch, South Africa Tych Business Solutions Full time

    Responsibilities: - Oversees, coordinates and directs the service, operations, logistics and activities of the Front Office and other operational departments during their allocated night shift - Responds to the requests that are presented by guests during the night operating hours and works closely with the relevant department night team to assist the...

  • Senior Night Auditor

    5 months ago


    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Hotel in the Brackenfell / Stellenbosch area is looking for a Senior Night Auditor. The purpose of this job is to support the management team in delivering successful operations, achieving the hotel objectives and improving profitability. Responsible for many end-of-day tasks, including processing guest payments, balancing reports, reconciling the cash...

  • Night Auditor

    3 months ago


    Stellenbosch, South Africa Generico Recruitment Pty Ltd Full time

    We are looking for a Night Auditor to assist guests with their overnight requests and balance accounts for the day shift. Requirements•Hospitality qualifications (diploma/certificate);•2-3 years similar experience/hospitality;•Strong administration skills;•Proficiency in English;•Customer service focus;•Excellent ability to pay attention to...

  • Duty Manager

    3 weeks ago


    Stellenbosch, South Africa Headspace Global Full time

    We are looking for a Duty Manager with experience working as a Night Auditor and GRO. - Matric + Hospitality/tourism qualification - 3 years front desk experience - Protel software BONUS - Own reliable transport - Flexible to work night shifts - Monitors Guest Relations employees to make sure all guests receive prompt and personal recognition - Oversee all...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    An exciting opportunity awaits as we seek a for a luxury property in Stellenbosch, Western Cape. **Requirements**: - A Grade 12 certificate, with a Diploma in Hotel Management being an added advantage. - A minimum of 3 year’s experience in a 5-star hotel environment. - Fluent in English and proficient in computer skills (Outlook, Word, Excel). - A solid...

  • Duty Manager

    3 months ago


    Stellenbosch, South Africa Generico Recruitment Pty Ltd Full time

    We are looking for a Duty Manager who will be responsible for ensuring that the guest experience from arrival to departure is seamless in accordance with all policies and procedures set.•Grade 12 plus diploma/certificate in Hospitality Industry/Tourism•2 -3 years previous experience •Able to carry out and complete all duties responsible for a Guest...


  • Stellenbosch, South Africa Jobted ZA C2 Full time

    Delaire Graff Lodges & Spa is looking for a Duty Manager who will be responsible for ensuring that the guest experience from arrival to departure is seamless in accordance with all policies and procedures set. Main responsibilities: - Ensure the highest standards are kept in guest service, cleanliness and maintenance standards - Monitors Guest Relations...


  • Stellenbosch, South Africa Jobted ZA C2 Full time

    We are looking for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need be. RESPONSIBILITIES: - Welcome and...


  • Stellenbosch, South Africa Recruitment Unlimited Full time

    Iconic wine estate in Stellenbosch is currently recruiting for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of guests and assists fellow colleagues from different departments as...


  • Stellenbosch, South Africa Status Staffing Full time

    **Western Cape**, Stellenbosch** **(Market related)** One of the most prestigious wineries in the world is looking for Guest Relations Officer/ Hotel Receptionist with a Hospitality Certificate / Diploma and 2 - 3 years’ experience in a similar role, Stellenbosch. EMPLOYMENT TYPE : Permanent SECTOR : Hospitality BASIC SALARY : Market Related START...