Current jobs related to Call Centre Professional - Durban, KwaZulu-Natal - Tracker South Africa

  • Outbound Call Centre Agent

    3 weeks ago

    Durban, KwaZulu-Natal, South Africa Exhilarate Full time

    Start Your Sales Career in 2025 with Exhilarate Call Centre Amanzimtoti, DurbanExhilarate Call Centre, a leading player in the sales industry, is expanding its team in Amanzimtoti, Durban Were looking for driven, experienced sales professionals ready to grow and excel in a fast-paced, rewarding environment. With full training, uncapped earning potential,...

  • Call Centre/ Telesales Leadership position

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Exhilarate Full time

    About Us:Exhilarate is a dynamic and fast-growing company committed to delivering exceptional customer service and driving business excellence. We are looking for an energetic and results-driven Call Centre Leader to join our team and lead a team of professionals to success.Job Description:We are seeking an enthusiastic Call Centre Leader with a learning and...

  • Call Centre Team Lead

    4 days ago

    Durban, KwaZulu-Natal, South Africa Treetop Talent Full time

    Job DescriptionWe are seeking an experienced Call Centre Manager to lead our team in the Automotive Industry. As a key member of our organization, you will be responsible for managing and building a high-performance call centre with a clear vision to provide world-class customer service.The ideal candidate will have 5 years of management experience in a call...

  • Call centre sales agents

    5 days ago

    Durban, KwaZulu-Natal, South Africa UNIQ financial services Full time

    We are a well-established call Centre sales company looking for goal driven experienced sales agents, you will be responsible to make sales and meet your daily target. If you meet the below requirements, you can WhatsApp us on 0815263837Agents must have at least 6 months - 12 months call Centre sales experiencemust have grade 10 -12must have telephone...

  • Call Centre Agent

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa Mr Price Group Full time

    Job title : Call Centre Agent (New Accounts) - Mr Price MoneyJob Location : KwaZulu-Natal, DurbanDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionAs a key member of our team, you will ensure that all customer inquiries, store card applications, correspondence, and employment verifications are handled...

  • Call centre sales agent

    3 weeks ago

    Durban, KwaZulu-Natal, South Africa Exhilarate Full time

    We are a reputable Financial Services Company based in Westville; Durban, and we are seeking to hire a highly experienced Call Centre sales agent. We invest our time and energy into growing and developing individuals to become the best of the best and to succeed beyond expectations. As a sales agent, you will be responsible for contacting prospective...

  • Call Centre Performance Manager

    5 days ago

    Durban, KwaZulu-Natal, South Africa Careerbox Full time

    Job DescriptionWe are seeking a highly skilled Business Operations Analyst to join our team at Careerbox. This role plays a critical part in supporting the Operations team in delivering to internal and external staffing plans with our Clients.Main ResponsibilitiesMonitor and manage contact centre demand across all campaigns daily.Balance activities and...

  • Telecom Sales Professionals

    4 days ago

    Durban, KwaZulu-Natal, South Africa UNIQ financial services Full time

    We are UNIQ Financial Services, a reputable call centre sales company seeking talented sales professionals. Our ideal candidate will be an ambitious individual who thrives in a fast-paced sales environment.Job DescriptionSales and customer acquisitionMeet daily sales targetsBuild long-term relationships with clientsApplicants should have a minimum of 6-12...

  • Call Center Manager/ Team Leader

    3 weeks ago

    Durban, KwaZulu-Natal, South Africa Business Capital Group Full time

    Call Centre Team Manager (Debt Collection)About this role: To manage and support the Call Centre Agents in achieving required input and output standards culminating in achievement of revenue and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring, compilation of reports and coaching of Call Centre Agents to...

  • Call Center Manager/ Team Leader

    5 days ago

    Durban, KwaZulu-Natal, South Africa Business Capital Group Full time

    Call Centre Team Manager (Debt Collection)About this role: To manage and support the Call Centre Agents in achieving required input and output standards culminating in achievement of revenue and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring, compilation of reports and coaching of Call Centre Agents to...

  • Information Centre Coordinator

    3 days ago

    Durban, KwaZulu-Natal, South Africa IIE Varsity College Full time

    About Varsity CollegeThe Independent Institute of Education (The IIE), a reputable higher education institution in South Africa, has an exciting opportunity for an experienced professional to join its team as an Assistant Information Specialist. As a key member of the Information Centre team, the successful candidate will be responsible for delivering...

  • Cloud and Data Centre Networking Professional

    14 hours ago

    Durban, KwaZulu-Natal, South Africa NTT Data Full time

    Key ResponsibilitiesDesign and deploy data centre network infrastructure including routers, switches, firewalls, and load balancers.Configure and manage network devices to ensure stable and secure operation.Oversee the physical and virtual network environments within the data centre.Evaluate and improve existing network infrastructure to meet organisational...

  • Contact Centre Analytics Specialist

    5 days ago

    Durban, KwaZulu-Natal, South Africa Careerbox Full time

    Job DetailsThis Contact Centre Analytics Specialist role plays a critical part in supporting the Operations team in delivering to internal and external staffing plans with our Clients.Main ResponsibilitiesMonitor and manage contact centre demand across all campaigns daily.Balance activities and staffing to meet service levels.Analyse and review intraday...

  • Contact Centre Operations Manager

    4 days ago

    Durban, KwaZulu-Natal, South Africa Treetop Talent Full time

    Job SummaryJoin Treetop Talent as a Call Centre Manager in Elandsfontein and take on a challenging role that requires strong leadership and interpersonal skills.You will be responsible for driving business growth through exceptional customer service, ensuring efficient day-to-day operations, and maintaining effective relationships with internal...

  • Data Centre Network Infrastructure Specialist

    14 hours ago

    Durban, KwaZulu-Natal, South Africa NTT Data Full time

    About the RoleThe Data Centre Network Infrastructure Specialist plays a crucial part in ensuring the seamless operation of our data centres. This role requires a highly skilled professional to design, implement, and maintain our network infrastructure.This includes configuring and managing network devices to ensure stable and secure operation. The successful...

  • Automotive Fitment Centre Leader

    2 days ago

    Durban, KwaZulu-Natal, South Africa Yellosa Full time

    Job Description:The Special Fitment Centre at Yellosa is seeking a highly skilled and experienced Fitment Centre Manager to oversee the daily operations of the centre. This is a senior management role that requires strong leadership, technical knowledge, and communication skills.About the Role:To manage the Special Fitment Centre ensuring Quality Control...

  • Writing Centre Co-Ordinator

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa IIE MSA and IIE Varsity College Part time

    Job title : Writing Centre Co-Ordinator (Part-Time)Job Location : KwaZulu-Natal, DurbanDeadline : April 05, 2025Quick Recommended LinksJobs by Location Job by industries Key Performance AreasThe selected candidate will be responsible for managing the daily operations and driving the strategic direction of the campus Writing Centre, while leading and...

  • Sales Performance Specialists

    4 days ago

    Durban, KwaZulu-Natal, South Africa UNIQ financial services Full time

    We are a well-established call centre sales company looking for goal-driven, experienced sales professionals. The ideal candidate will be responsible for making sales and meeting daily targets.ResponsibilitiesMaking sales calls to acquire new customersMeeting daily sales targetsDeveloping strong relationships with existing customersTo be successful in this...

  • Experienced Fitment Centre Professional

    2 days ago

    Durban, KwaZulu-Natal, South Africa Yellosa Full time

    Job Summary:This is a senior management position that requires a high level of expertise and leadership in the automotive industry. The successful candidate will be responsible for managing the Special Fitment Centre, ensuring quality control, and maintaining the highest standards of workmanship.About the Ideal Candidate:Proven track record of success in a...

  • Sales professionals

    4 weeks ago

    Durban, KwaZulu-Natal, South Africa The Practice Centre Full time

    Technical Sales Professional - South AfricaWe have multiple career opportunities with a leading global manufacturer of industrial adhesives.Speciality Chemical / Adhesives / Sealant background is a must.Job Location: DurbanThe Sales Professional is responsible for growing market share profitably in defined strategic markets and business segments. The role...

Call Centre Professional

2 weeks ago

Durban, KwaZulu-Natal, South Africa Tracker South Africa Full time
Job Role

We are seeking a skilled Call Centre Professional to join our team at Tracker South Africa. As a Telephony Support Specialist, you will be responsible for delivering exceptional support to our clients on the functionality and health of our Tracker units.

Key Tasks:
  • Deliver high-quality telephonic service to existing clients, ensuring a professional and efficient experience.
  • Address after installation product support related queries, including TomTom, Empower, Skygistics, and Skytrax inquiries.
  • Collaborate with internal and external clients, branches, consultants, and fitment departments to ensure seamless communication.
  • Update and maintain accurate customer and vehicle details in our database.
  • Communicate with the Cancellation department regarding cancellation requests from clients.
  • Perform administrative tasks, including report pulling, investigation, roaming, and login/reset passwords.
  • Provide feedback to internal and external customers on their experiences.
  • Create, allocate, and follow up on service requests in a timely manner.
  • Handle internal and external complaints telephonically and via email.
Required Qualifications:
  • A Matric/Grade 12 qualification is required.
  • You should possess computer skills, including MS Office, MS Outlook, and MS Internet Explorer.
  • An understanding of telematics and telecommunications, specifically GSM and satellite communication, is necessary.
  • Excellent verbal and written communication skills are required.
  • You must be able to take ownership of tasks and queries.
  • Familiarity with Tracker TMS, CRM, CDS, Skytrax Web, and Skytrax Sales Support is crucial.
  • Previous call centre experience is preferred.
  • Initiative, teamwork, problem-solving, and a customer-centric approach are essential qualities.