Call Center Manager/ Team Leader

Direct message the job poster from NEEMA INTERNATIONAL GROUPMobile Payment Specialist @ NEEMA INTERNATIONAL GROUP | Financial Risk Management, Treasury ManagementRole DescriptionThis is a contract, on-site role for a Call Center Manager located in Durban.The Call Center Manager is responsible for overseeing daily operations of the call center, ensuring high...

Call Center Management RoleThe Neema International Group is seeking a skilled Team Lead - Call Center Management to join our team in Durban. As a key member of our team, you will be responsible for overseeing the daily operations of our call center and ensuring high levels of customer satisfaction.Key ResponsibilitiesLead a team of experienced professionals...

We are seeking a Call Center Team Leadership Expert to join our team at Neema International Group.About the RoleThe Call Center Team Leadership Expert will be responsible for overseeing daily operations of the call center, ensuring high levels of customer satisfaction, and managing and coaching the call center team.Experience in Contact Center Management and...

Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Company: Urban Lifestyle RewardsCompany Description: Urban Lifestyle Rewards is a leading BPO and call centre that is rapidly expanding and evolving. We take pride in offering a safe and healthy working environment for all employees.Contract Type: Full TimeExperience Required: 2 yearsEducation Level: Grade 12Number of vacancies: 50Job DescriptionCall Center...

The Call Center Agent role at WNS offers an exciting opportunity to be part of our global team, delivering exceptional customer experiences through Business Process Management (BPM).Job ResponsibilitiesMain purpose is to identify and understand customer needs, providing first-class service that increases profitability while treating customers fairly.Key...

Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

About Our CompanyTalksure Pty Ltd is a reputable contact center with a proven track record of delivering exceptional insurance solutions. We pride ourselves on being a people-centric organization, prioritizing our employees' growth and well-being.We're currently seeking a skilled Team Leader to join our team and contribute to our ongoing success. As a Team...

Neema International Group is seeking a Contact Center Performance Improvement Specialist to help us drive business results through process improvement and analytics.About the JobThe Contact Center Performance Improvement Specialist will work closely with the call center team to identify areas for improvement and develop strategies to increase efficiency and...

About Exhilarate:We are a dynamic and fast-growing company dedicated to delivering exceptional customer service and driving business excellence.Our mission is to empower our customers through innovative solutions and outstanding support.We are seeking an experienced Call Centre Leader to join our team and drive results in a fast-paced environment.Job...

We are looking for an experienced Call Centre Branch Manager to lead and manage the effective operations of a branch, ensuring the implementation of divisional strategies, cost-effective solutions, and meeting set goals (revenue and expense targets). The role involves managing performance, compliance, quality, and people development through innovative...

We are looking for an experienced Call Centre Branch Manager to lead and manage the effective operations of a branch, ensuring the implementation of divisional strategies, cost-effective solutions, and meeting set goals (revenue and expense targets). The role involves managing performance, compliance, quality, and people development through innovative...

Join Rewardsco as a Junior Manager (USA) and Drive International Sales GrowthAre you a dynamic sales leader with a passion for international markets? Do you thrive in a high-performance environment, inspiring teams to exceed targets? If so, Rewardsco wants YOU to take the next step in your careerWhy Choose Rewardsco?At Rewardsco, we believe in pushing...

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning. Our talented Team is on a mission to increase our global footprint,...

Talksure is a dynamic contact center dedicated to providing top-notch insurance solutions. We're looking for a seasoned Team Leader to drive our business forward and foster a culture of excellence.This is a fantastic opportunity to join a growing organization with a strong focus on employee development and career growth.Key responsibilities include:Leading...

Job title: Collections Team LeaderJob Location: KwaZulu-Natal, DurbanDeadline: April 18Job Responsibilities:Managing performance and achievement of team KPIs.Leave/Absence management ensuring required resourcing is available as per SLA.Disciplinary & HR related matters are attended to as they arise in line with company policy and protocols.Maintains team...

Our client, a leader in the Travel Industry, is looking for a Team Leader - Reservations to join their team in Durban.Location: Westville, DurbanCompetitive Salary + Attractive BenefitsRequired SkillsTeam Training: 5 to 6 yearsTeam Building Support: 5 to 6 yearsTeam Management & Support: 5 to 6 yearsCandidate RequirementsMatricRelevant qualification in...

Job DescriptionWe are seeking a seasoned Team Leader to spearhead our collections team. As part of the Huntswood Group, CXP's commitment to excellence drives us to achieve outstanding results.Key Responsibilities:Drive performance and achievement of team KPIsManage leave and absence to ensure required resourcing is available as per SLAAddress disciplinary...

The role:Leaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better.Our Team Leaders should always look the part, act the part, and treat their physical environment as a reflection of their legacy and...

Are you an experienced leader in customer service ready for an international adventure?Our fast growing BPO client is looking for a driven Operations Manager to strengthen their Dutch speaking team in South Africa. In this role, you will be responsible for managing a team of call center agents, with direct oversight on team leaders. You will ensure that...