Customer Service Liaison Officer

1 month ago


Johannesburg, Gauteng, South Africa AJ Personnel Full time

AJ Personnel is a leading recruitment agency dedicated to connecting top talent with exciting job opportunities.

We are currently seeking an experienced Customer Service Liaison Officer to join our team.

About the Role:

This is an excellent opportunity for a highly motivated and customer-focused individual to work in a dynamic environment. As a Customer Service Liaison Officer, you will be responsible for maintaining strong relationships with clients, resolving issues efficiently, and delivering exceptional customer service.

The ideal candidate will have a proven track record of providing top-notch customer service in a manufacturing environment, with experience in using InforVisual (ERP System) being a significant advantage. Strong communication skills, both written and verbal, are essential for this role.

Key Responsibilities:
  • Maintain in-depth knowledge of company products and services.
  • Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
  • Collaborate with various departments to facilitate client requests and provide support.
  • Monitor client feedback and work with the team to develop strategies for service improvement.
  • Ensure timely and successful delivery of solutions according to client needs and objectives.
  • Foster long-lasting client relationships through exceptional customer service.
  • Manage client expectations by providing high-quality customer service.
  • Keep detailed records of client interactions and transactions, documenting all correspondence and solutions provided.
Requirements:
  • Grade 12 or equivalent qualification.
  • 3-4 years of previous experience in a similar Customer Liaison role in a manufacturing environment.
  • Working knowledge of InforVisual (ERP System) is advantageous.
  • Proficiency in MS Office Suite.
What We Offer:

A competitive salary of approximately $60,000 per annum, commensurate with experience.

Opportunities for career growth and professional development.

A dynamic and supportive work environment.

An attractive benefits package.

How to Apply:
  1. If you meet the minimum requirements and have relevant experience, please submit a detailed updated CV.
  2. Please apply online and complete your registration on Ditto Hire (our application tracking system) to enable and protect you as a candidate and accept the new POPIA terms and conditions.
  3. AJ Personnel is fully POPIA Compliant.
  4. Please note that applicants who do not adhere to the above criteria will not be considered for the respective position.
  5. AJ Personnel reserves the right to expire jobs at their own discretion.
  6. AJ Personnel will only respond to shortlisted candidates.
  7. If you have not received a response within two weeks from applying, your application was most likely unsuccessful.


  • Johannesburg, Gauteng, South Africa AJ Personnel Full time

    Job DescriptionWe are seeking a skilled Liaison Officer - Customer Services to join our team at AJ Personnel.About the Role:This is a challenging opportunity for a customer-focused individual with strong communication and problem-solving skills to work closely with clients and internal departments to deliver exceptional service.The successful candidate will...


  • Johannesburg, Gauteng, South Africa AJ Personnel Full time

    We are seeking a skilled Customer Liaison Officer to join our team at AJ Personnel. This is a fantastic opportunity for an experienced professional looking to take their career to the next level.Job Description:As a Customer Liaison Officer, you will be responsible for providing exceptional customer service and support to clients. Your primary goal will be...


  • Johannesburg, Gauteng, South Africa La Orchard Hotel Full time

    Job Title: Customer Service LiaisonAbout La Orchard Hotel:We are a hotel dedicated to providing exceptional customer service and creating memorable experiences for our guests.The Role:We are seeking a highly motivated and organized Customer Service Liaison to join our team. As a key member of our front office, you will be responsible for ensuring seamless...

  • Liaison Officer

    2 weeks ago


    Johannesburg, Gauteng, South Africa AJ Personnel Full time

    Job OverviewWe are seeking a highly motivated Client Relations Specialist to join our team at AJ Personnel.About the Role:This is an excellent opportunity for a results-driven individual with excellent communication and interpersonal skills to build strong relationships with clients and drive business growth.The successful candidate will have a proven track...


  • Johannesburg, Gauteng, South Africa Placement Point (Pty) Ltd Full time

    Job Description: Reception and Customer Services SpecialistWe are seeking a highly skilled Reception and Customer Services Specialist to join our team. The successful candidate will be responsible for managing the switchboard and front desk of the office, providing exceptional customer service to our clients, and ensuring that all administrative tasks are...


  • Johannesburg, Gauteng, South Africa Edge Executives Full time

    At Edge Executives, we are seeking a highly skilled and motivated Customer Service Liaison Coordinator to join our team.The ideal candidate will have a completed qualification and be looking to take on an entry-level role that offers great exposure in customer service.Key Responsibilities:To handle all incoming calls in a professional manner, ensuring...


  • Johannesburg, Gauteng, South Africa Complement Recruitment Full time

    Job OpportunityWe are seeking a highly skilled Sales and Customer Liaison Agent to join our team at Complement Recruitment. This is a great opportunity for a motivated individual to develop their skills and advance their career.About the Role:This is a fixed-term contract position, commencing on 25 September 2024, with a possible extension.The salary for...


  • Johannesburg, Gauteng, South Africa ICT Engage Full time

    Job DescriptionWe are seeking a highly skilled Receptionist and Front Line Support to join our team at ICT Engage. As the first point of contact, you will be responsible for coordinating front-desk activities, managing correspondence, and handling phone calls.The ideal candidate will possess excellent stress management skills, strong multitasking abilities,...


  • Johannesburg, Gauteng, South Africa Placement Point (Pty) Ltd Full time

    About the Role: Customer Service Liaison OfficerWe are seeking a highly skilled Customer Service Liaison Officer to join our team. The successful candidate will be responsible for managing the switchboard and front desk of the office, providing exceptional customer service to our clients, and ensuring that all administrative tasks are completed...


  • Johannesburg, Gauteng, South Africa Edge Executives Full time

    Job DescriptionAt Edge Executives, we are seeking an exceptional Client Liaison Officer to join our team. As a key member of our corporate support team, you will be responsible for delivering exceptional customer service and administrative support.Responsibilities:Provide excellent telephone communication skills to handle customer inquiries and concerns in a...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    This role presents an exciting opportunity for a skilled marketer to join Isilumko Staffing (JHB) as a Business Liaison Officer.Purpose of the JobThe Business Liaison Officer is responsible for coordinating branding efforts internally and externally, ensuring seamless alignment with company goals. Key responsibilities include developing and executing...


  • Johannesburg, Gauteng, South Africa Curiska Full time

    Curiska Financial ServicesWe are seeking a highly skilled Client Services Liaison to join our team at Curiska Financial Services. The ideal candidate will have 2 years of experience in Financial Services, preferably in Wealth Management.About the RoleThis is an excellent opportunity for a dedicated and organized individual to work as part of a highly...

  • CEO Liaison Officer

    2 weeks ago


    Johannesburg, Gauteng, South Africa Talent Acquisition Consulting Full time

    **About the Role**As a CEO Liaison Officer, you will be responsible for coordinating and managing the CEO's schedule, ensuring smooth operations of professional and personal agendas.You will also oversee special projects, maintain confidentiality, and provide executive support on various initiatives.The ideal candidate will have strong time-management,...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Isilumko Staffing (JHB) seeks a Customer Experience Liaison to join our dynamic team. This role is ideal for individuals with a passion for delivering exceptional guest experiences and building strong relationships with our travel advisors and guests.The estimated salary for this position is R250,000 - R300,000 per annum, depending on experience.Job...


  • Johannesburg, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    Isilumko Staffing (JHB) is seeking a talented Customer Experience Liaison to join our team. This role offers a competitive salary of R 250,000 - R 300,000 per annum, depending on experience.About the Role:The ideal candidate will be responsible for delivering exceptional guest experiences through personalized booking and support services.Key responsibilities...


  • Johannesburg, Gauteng, South Africa Dis-Chem Pharmacies Full time

    Job Title: Customer Liaison and Business Development SpecialistAbout the Role:We are seeking a highly skilled Customer Liaison and Business Development Specialist to join our team at Dis-Chem Pharmacies. As a key member of our organization, you will be responsible for building and maintaining strong relationships with customers, suppliers, and internal...


  • Johannesburg, Gauteng, South Africa The Recruitment Council Full time

    The Recruitment Council is seeking a highly organized and detail-oriented individual to join our team as an Administrative Support Specialist.Company Overview: As a leading recruitment agency, we strive to provide exceptional services to our clients and candidates. Our team of experts works tirelessly to connect talented individuals with exciting...


  • Johannesburg, Gauteng, South Africa Stratogo Full time

    Job OverviewAs a Customer Liaison Officer at Stratogo, you will play a crucial role in maintaining strong relationships with clients and ensuring their needs are met. This is an exciting opportunity to join our team and contribute to the success of our clients.Key Responsibilities:• Develop and maintain strong relationships with clients• Prepare and...


  • Johannesburg, Gauteng, South Africa JABES CONSULTANTS Full time

    JABES CONSULTANTS is a dynamic and rapidly growing company that offers a unique opportunity for a motivated individual to become our Electronic Data Liaison Officer.This role involves working closely with clients to link their data with our electronic system, ensuring that all information is accurate and up-to-date.We are looking for someone with excellent...


  • Johannesburg, Gauteng, South Africa PPS Full time

    Job Title : Financial Services Liaison SpecialistLocated in the thriving metropolis of Johannesburg North, this exciting opportunity awaits a highly skilled and motivated individual to join PPS as a Financial Services Liaison Specialist.We are offering a competitive salary range of R500,000 - R700,000 per annum, commensurate with experience, to support your...