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Customer Engagement Specialist

1 week ago

Durban, KwaZulu-Natal, South Africa Citymedical Full time

About the Job:

We are seeking a Customer Engagement Specialist to join our team in Durban. The successful candidate will have strong communication skills, a persuasive mindset, and the ability to build and maintain strong relationships with customers and internal teams.

Responsibilities:

  • Engage with customers via telephone to promote and sell pharmaceutical products.
  • Process orders and provide product information to clients.
  • Meet and exceed sales targets while ensuring excellent customer service.

Requirements:

  • Grade 12 (Matric) is essential for this role.
  • Previous telesales experience in a pharmaceutical or related industry is also required.
  • A strong knowledge of pharmaceutical products and excellent telephone etiquette are essential.
  • The ideal candidate should have intermediate Excel skills and computer literacy.

Why Work with Us:

  • A competitive salary and benefits package.
  • Opportunities for growth and development within the company.
  • A well-structured and supportive work environment.