Employee Experience Lead
6 days ago
We are seeking a Employee Experience Lead to drive employee experience initiatives across the Shoprite Group of Companies. As a key member of our Human Resources team, you will be responsible for designing and implementing programs that enhance employee engagement and retention.
Responsibilities:- Capture and maintain employee lifecycle data with precision, ensuring data integrity and completeness.
- Ensure accurate processing of salary payments and resolve payroll queries efficiently, demonstrating strong customer service and monitoring turnaround times for optimal service.
- Implement regular performance monitoring, including audits, and investigate variances while implementing corrective measures in a timely manner.
A degree in BCom, Accounting or equivalent, as well as +5 years' experience in a large payroll environment, preferably in the retail sector, is required. Payroll certification is advantageous. Proficiency in MS office 365, particularly Excel, is essential.
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Employee Experience Coordinator
7 days ago
Cape Town, Western Cape, South Africa Top Talent Professional Services Full timeJob Title: HR GeneralistLocation: Western Cape, South AfricaJob Type: PermanentAbout UsWe are Top Talent Professional Services, a leading provider of HR solutions. Our team is dedicated to delivering exceptional results and building strong relationships with our clients.Job DescriptionWe are seeking an experienced HR Generalist to join our team. As an HR...
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Employee Experience Specialist
2 days ago
Cape Town, Western Cape, South Africa TeleTech Holdings, Inc. Full timeCompany OverviewAt TeleTech Holdings, Inc., we believe that delivering exceptional customer experiences is at the heart of every successful business. As an Employee Experience Specialist, you will play a critical role in designing and implementing strategies that drive employee engagement, retention, and satisfaction. This role requires a creative and...
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Employee Engagement Lead
1 day ago
Cape Town, Western Cape, South Africa TFG (The Foschini Group) Full timeWe're looking for a highly skilled Employee Engagement Lead to join our Human Resources team at TFG. In this role, you'll be responsible for managing employee engagement and other initiatives to ensure effective implementation.About the RoleThis is an exciting opportunity to join our team as an Employee Engagement Lead. You'll work closely with project leads...
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Employee Experience Manager
2 days ago
Cape Town, Western Cape, South Africa KingMakers Full timeWe're KingMakers, a forward-thinking organization dedicated to creating an exceptional employee experience. We're seeking a People Coordinator to join our dynamic team, supporting the day-to-day operations of our People function.This is a fantastic opportunity to grow your career in HR operations, working with a talented team that's shaping culture and...
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Employee Engagement Lead
2 days ago
Cape Town, Western Cape, South Africa TeleTech Holdings, Inc. Full timeEmployee Engagement Lead – Cape Town Be the spark that brightens days and ignites your career with TTEC's award-winning employment experience. As an Employee Engagement Lead working onsite in Cape Town, South Africa, you'll be a part of bringing humanity to business. #experienceTTEC What You'll be Doing Looking to build and prosper an exciting workplace...
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Employee Experience Manager
3 days ago
Cape Town, Western Cape, South Africa Edge Personnel Full timeEdge Personnel is seeking a dedicated Employee Experience Manager to enhance our HR department's capabilities. As a key member of our team, you will be responsible for delivering exceptional HR services, supporting the Head of Human Resources, and collaborating with the Payroll Supervisor.Key Accountabilities:Recruitment and Selection:Develop and implement...
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Employee Experience Coordinator
3 days ago
Cape Town, Western Cape, South Africa WNS Full timeEmployee Experience Coordinator Job DescriptionWe are seeking an Employee Experience Coordinator to support the development of training programs that enhance employee skills and knowledge. The successful candidate will work closely with internal stakeholders to identify training needs and develop content that addresses those needs.Key ResponsibilitiesSupport...
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Employee Experience Manager
2 days ago
Cape Town, Western Cape, South Africa Level Up Full timeWe are seeking a dedicated HR and Payroll professional to join our team at Level Up. As a key member of our HR department, this role will be responsible for developing and implementing our HR strategy, ensuring seamless integration with our payroll operations.Key TasksDevelop and implement effective onboarding and offboarding processes, ensuring a smooth...
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Employee Experience Coordinator
1 day ago
Cape Town, Western Cape, South Africa Potentiam Limited Full timeAbout the Employee Experience Coordinator RoleWe are seeking a skilled Employee Experience Coordinator to join our team at Potentiam Limited.The successful applicant will have a proven track record of delivering impactful training initiatives, strong learning strategy development skills, and high-level competency in using Learning Management Systems...
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Employee Experience Associate
6 days ago
Cape Town, Western Cape, South Africa DLK Group Full timeRequirementsBachelor's degree or Diploma in Human Resources, Business Administration, or a related field.Proven experience as an HR Administrator or similar role, with proficiency in using Zoho People or other HR management systems.Solid understanding of HR practices, policies, and regulations.Strong attention to detail and accuracy in managing HR data and...
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Employee Experience Coordinator
2 days ago
Cape Town, Western Cape, South Africa Collinson Full timeAt Collinson, we're committed to providing a seamless employee experience. As an Employee Experience Coordinator, you'll play a vital role in managing high volumes of HR queries, handling key admin tasks, and maintaining employee records.Key Responsibilities:Manage onboarding and background checks, ensuring compliance with regulatory requirements.Handle...
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Customer Experience Specialist
8 hours ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeLead Generation Group seeks an experienced Escalations Specialist Lead to contribute to delivering exceptional customer experiences.Key Responsibilities:Manage and resolve escalated client complaints and issues, ensuring high customer satisfaction.Provide expert guidance and coaching to team members on complaint handling and resolution.In this critical role,...
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Customer Experience Manager
4 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeJob DescriptionThe Lead Generation Group is committed to delivering exceptional customer experiences. Our team strives to provide timely and effective solutions to client complaints and issues.We are seeking an experienced Escalations Specialist Lead to manage and resolve escalated client complaints and issues. This role requires strong de-escalation...
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HR Generalist
6 days ago
Cape Town, Western Cape, South Africa LevelUP HCS Full timeAbout LevelUP HCSWe are a leading provider of Recruiting Consulting Services and Strategic Solutions that empower our clients to confidently scale. Our team of experienced experts combines a deep understanding of the human dynamic with recruitment goals, corporate considerations, and compliance requirements.We take pride in delivering high-quality hires at...
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Customer Experience Director
2 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeJob DescriptionThe Lead Generation Group is searching for an experienced Escalations Manager Lead to manage and resolve complex client complaints.About the PositionThis role requires strong leadership skills, excellent communication abilities, and a deep understanding of customer needs.Key responsibilities include:Developing and implementing strategies to...
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Cape Town, Western Cape, South Africa TwentyCi Ltd Full timeAbout the Role">We are seeking a seasoned Director of Talent Management and Employee Experience to join our team. As a key member of our leadership team, you will oversee our current People Administrator and develop the team as we grow, while ensuring our distributed workforce across multiple time zones has the support they need to succeed.">Key...
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Customer Experience Manager
7 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeJob Title: Customer Experience ManagerWe are seeking an experienced professional to fill the role of Customer Experience Manager at Lead Generation Group.The successful candidate will play a critical role in managing client complaints and issues, ensuring a high level of customer satisfaction.Responsibilities:Manage and resolve escalated client complaints...
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Client Experience Enhancement Director
17 hours ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeComplaint Management Lead Job SummaryWe are looking for a skilled Complaint Management Lead to join our team at the Lead Generation Group.About the PositionThe Complaint Management Lead will be responsible for developing and implementing strategies to reduce the frequency of escalated client complaints.Collaborating with other departments to identify root...
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Customer Experience Management Director
6 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeAbout the JobWe are seeking a talented Support Team Manager to join our US Operations team. As the Client Support Operations Lead, you will be responsible for leading our customer support team in delivering exceptional service. The ideal candidate should have strong leadership, communication, and problem-solving skills to drive team performance and resolve...
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Customer Experience Advocate Senior
7 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeWe are seeking an experienced Complaints Resolution Specialist to join our team at the Lead Generation Group.About the Role:In this role, you will be responsible for managing and resolving escalated client complaints and issues. You will develop and implement strategies to reduce the frequency of escalations, work closely with other departments to identify...