Customer Experience Specialist
4 days ago
Lead Generation Group seeks an experienced Escalations Specialist Lead to contribute to delivering exceptional customer experiences.
Key Responsibilities:- Manage and resolve escalated client complaints and issues, ensuring high customer satisfaction.
- Provide expert guidance and coaching to team members on complaint handling and resolution.
In this critical role, you will be at the forefront of supporting and optimizing business processes and technologies that drive logistics operations. Your primary focus will be ensuring users can work seamlessly within our systems, enhancing operations.
About This OpportunityWe are seeking a highly skilled Escalations Specialist Lead to join our dynamic environment and lead a team in managing and resolving escalated client complaints and issues.
This is an exciting opportunity to contribute to delivering exceptional customer experiences and develop strategies to reduce the frequency of escalations and enhance overall client experience.
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Customer Experience Specialist
2 days ago
Cape Town, Western Cape, South Africa TeleTech Holdings, Inc. Full timeJob OverviewWe are seeking a skilled Customer Experience Specialist to join our team in Cape Town, South Africa. As a Night Shift Customer Support Representative, you will play a vital role in delivering exceptional customer experiences while working on a fixed-term contract.
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Customer Experience Specialist
4 hours ago
Cape Town, Western Cape, South Africa OneCart Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Experience Specialist to join our team at OneCart. As a Customer Experience Specialist, you will be responsible for delivering exceptional customer service, managing customer relationships, and driving sales growth.Key ResponsibilitiesDelivering exceptional customer service through...
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Customer Experience Specialist
9 hours ago
Cape Town, Western Cape, South Africa DigiCert, Inc. Full timeJob title : Customer Experience Specialist (Portuguese Speaker)Job Location : Western Cape, Cape TownDeadline : April 10, 2025Job summaryWe are in the market for a Customer Experience Specialist (Portuguese Speaker) to join our team. As Customer Experience Specialist you will engage with external customers and internal stakeholders through various...
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Customer Experience Specialist
3 weeks ago
Cape Town, Western Cape, South Africa DigiCert, Inc. Full timeJob title : Customer Experience Specialist (Spanish / Italian / Dutch Speaker)Job Location : Western Cape, Cape TownDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Job summary We are in the market for a Customer Experience Specialist (Spanish / Italian / Dutch Speaker) to join our team. As Customer Experience Specialist...
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Customer Experience Specialist
3 weeks ago
Cape Town, Western Cape, South Africa DigiCert, Inc. Full timeJob title : Customer Experience Specialist (French Speaker)Job Location : Western Cape, Cape TownDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Job summaryWe are in the market for a Customer Experience Specialist with professional working proficiency in French to join our team in Cape Town. As Customer Experience...
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Customer Experience Specialist
3 weeks ago
Cape Town, Western Cape, South Africa DigiCert, Inc. Full timeJob title : Customer Experience Specialist (Portuguese Speaker)Job Location : Western Cape, Cape TownDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Job summary We are in the market for a Customer Experience Specialist (Portuguese Speaker) to join our team. As Customer Experience Specialist you will engage with external...
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Customer Experience Specialist
9 hours ago
Cape Town, Western Cape, South Africa DigiCert, Inc. Full timeJob title : Customer Experience Specialist (Spanish / Italian / Dutch Speaker)Job Location : Western Cape, Cape TownDeadline : April 10, 2025Job summaryWe are in the market for a Customer Experience Specialist (Spanish / Italian / Dutch Speaker) to join our team. As Customer Experience Specialist you will engage with external customers and internal...
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Customer Experience Specialist
2 days ago
Cape Town, Western Cape, South Africa NMI Full timeWe are looking for a Customer Experience Specialist to join our team in Cape Town.The ideal candidate will provide support on NMI products to live Affiliates and Merchants via phone, email and online tickets, ensuring a high level of customer service at all times.Key responsibilities include:Onboarding new and existing customer accountsTraining customers on...
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Customer Experience Specialist
4 days ago
Cape Town, Western Cape, South Africa Houst Full timeThe role of a Customer Experience Specialist at Houst is a dynamic position that requires exceptional service skills and the ability to navigate complex customer inquiries across various channels.You will become the beacon of service for our customers and guests, providing unparalleled support via telephone, email, and WhatsApp. As the point of escalation...
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Customer Experience Specialist
5 days ago
Cape Town, Western Cape, South Africa DigiCert Full timeWho we areWe're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put...
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Customer Experience Specialist
2 days ago
Cape Town, Western Cape, South Africa DigiCert Full timeWho we areWe're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put...
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Customer Experience Specialist
5 hours ago
Cape Town, Western Cape, South Africa HomeChoice Holdings Limited Full timeJob DescriptionWe are seeking a highly motivated and results-driven Customer Experience Specialist to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences through telemarketing efforts.Key Responsibilities:Meet sales objectives and revenue targets by consistently reaching performance...
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Customer Experience Specialist
21 hours ago
Cape Town, Western Cape, South Africa RoomRaccoon Full timeAbout RoomRaccoonRoomRaccoon is an innovative hotel management system founded by Nadja Buckenberger and Tymen Van Dyl in 2017. The company's mission is to redefine hotel operations through its comprehensive platform.With a diverse team of 110 professionals across five offices worldwide, RoomRaccoon serves over 2,000 clients across Europe, the USA, and...
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Lead Customer Experience Specialist
3 days ago
Cape Town, Western Cape, South Africa Lead Generation Group Full timeLead Customer Experience Specialist - Cape Town - Lead Generation GroupLead Generation Group Cape Town1 week agoAbout the Role:As a Lead Customer Experience Specialist, you'll play a critical role in shaping the customer experience at Lead Generation Group. You'll lead and mentor our support team, driving them to deliver exceptional service and meet key...
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Senior Customer Experience Specialist
4 hours ago
Cape Town, Western Cape, South Africa Teletech Holdings, Inc. Full timeAbout Our CompanyTTEC is a global leader in customer experience technology and services. Our mission is to deliver exceptional customer experiences that drive business results.Job DescriptionWe are seeking a highly skilled Senior Customer Experience Specialist to join our team. In this role, you will be responsible for providing exceptional customer service,...
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Customer Experience Professional
2 days ago
Cape Town, Western Cape, South Africa Lulalend Full timeJob OverviewWe're seeking a highly motivated individual with a strong passion for customer service and proven experience as an omni-channel customer experience specialist.The ideal candidate will be dedicated to ensuring a cohesive and seamless customer experience across all interaction channels.This includes consistently delivering high-quality service,...
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Customer Experience Specialist
1 day ago
Cape Town, Western Cape, South Africa TTEC Full timeJob OverviewTTEC is seeking a Customer Experience Specialist to join our team in Cape Town. As a key member of our customer experience team, you will play a critical role in delivering exceptional service to our clients. Your primary responsibility will be to answer incoming communications from customers and resolve their issues promptly and...
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Customer Experience Associate
21 hours ago
Cape Town, Western Cape, South Africa PST Full timePST.AG is a dynamic and international company that values innovation and teamwork. We are seeking a highly skilled and motivated Helpdesk Specialist to join our team.About the RoleThis is an exciting opportunity to work with our team and contribute to delivering exceptional customer experiences.Key Responsibilities:Resolving customer cases in a timely and...
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Customer Experience Specialist
3 days ago
Cape Town, Western Cape, South Africa Reeds Motor Group Full timeAre you passionate about delivering exceptional customer experiences? Do you have a keen eye for detail and excellent communication skills? We are seeking a highly skilled Service Advisor to join our team at Reeds Motor Group in Cape Town.Job DescriptionThis full-time role involves working closely with customers to understand their aftersales needs and...
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Customer Experience Specialist
4 hours ago
Cape Town, Western Cape, South Africa Rarecruit (Pty) Ltd Full timeJob DescriptionA well-established company in the high-quality ergonomic furniture space has an exciting opportunity for a Customer Service Representative to join their team.The ideal candidate will have strong communication skills, a problem-solving mindset, and attention to detail to deliver outstanding service.About the Role:Handle incoming calls and...