Customer Service Professionals

2 months ago


Durban, KwaZulu-Natal, South Africa Tower Group Full time

About the Role

Tower Group is seeking skilled Outbound Call Centre Agents to join their team in Umhlanga.

The ideal candidate will have a minimum of 6 months recent experience within an outbound call center, specifically in motor vehicle insurance (comprehensive cover) within the last two years.

A strong requirement is the ability to demonstrate selling experience, as this will be a key aspect of the role.

In addition, applicants must have a matric qualification.

Key Responsibilities

  1. Provide exceptional customer service to clients
  2. Sell comprehensive cover insurance policies
  3. Meet sales targets and KPIs

What We Offer

Tower Group is committed to providing a supportive and challenging work environment.



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