Claims Management Specialist
1 month ago
Company Overview
People Dimension is a reputable company that values exceptional customer service and strives to provide the best possible experience for its clients. We are currently seeking a skilled Claims Management Specialist to join our team.
About the Role
We offer a competitive salary of R320,000 per annum, commensurate with experience, to manage commercial claims efficiently. As a key member of our team, you will be responsible for handling claims from registration to settlement, ensuring accurate reserves and timely communication with clients and other stakeholders.
Key Responsibilities
- Manage commercial claims, including Heavy Commercial Vehicles claims, from registration to settlement
- Ensure confirmation of cover has been completed correctly
- Report and handle commercial motor and non-motor claims
- Communicate effectively with clients, insurers, solicitors, and other parties involved in the claims process
- Adhere to SLA agreements and ensure timely claims management and settlement
- Adequate reserving of claims
- Assist with administrative tasks and special projects as needed
- Maintain an organized claims filing system and update client on claim progress
- Advise clients on general queries and claims issues
- Request payments correctly within mandates
- Handle compliments and complaints according to business processes
- Perform ad-hoc duties assigned by management
Requirements
- Candidates must have a Grade 12 certificate or equivalent Level 4 qualification issued by SAQA
- Relevant FAIS qualifications (150 credits) and RE5 (compulsory)
- Short-term claims experience in Personal and Commercial Lines
- A minimum of 3 years working experience and 3-5 years in the short-term industry
- Motor and Non-Motor experience
- Computer Literacy – MS Office: Work, Excel, Outlook – Intermediate Skill level
- Reliable transportation
Additional Benefits
- Competitive salary package
- Opportunities for growth and professional development
- Collaborative and dynamic work environment
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