Claims Negotiator: Binder Specialist

5 days ago


Pretoria, Gauteng, South Africa Old Mutual Full time
Job Title : Claims Negotiator: Binder Specialist

Old Mutual is seeking an experienced claims negotiator to join their team in Gauteng.

  • We are looking for a skilled professional with 5 years of experience in group schemes claims, specifically in personal, commercial, and AGRI claims.

The ideal candidate will have excellent analytical skills, advanced Excel knowledge, and the ability to communicate effectively with stakeholders.

  • To succeed in this role, you will need to:
  • Analyse data files and related documentation to identify trends and patterns.
  • Draft rejection letters for binder holder claims.
  • Request and recover salvage and third-party refunds.
  • Process bordereaux settlements accurately and efficiently.
  • Provide exceptional customer service to clients, brokers, and other stakeholders.

Key Responsibilities:

  • Answer telephone and email queries from binder holders.
  • Capture and register binder holder claims.
  • Appoint assessors as needed.

The successful candidate will be responsible for containing binder holder claims spend, providing excellent service, and ensuring accurate reporting.

Requirements:

  • MATRIC certificate
  • Relevant insurance qualification
  • 5 years of experience in group schemes claims
  • Specific experience in personal, commercial, and AGRI claims
  • Advanced Excel skills

Salary Range: R500,000 - R700,000 per annum



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