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Venue Ambassador and Guest Experience Manager

2 months ago

Pretoria, Gauteng, South Africa Pride Systems Recharge Full time
About the Role

Pride Systems Recharge is seeking a highly skilled and customer-focused individual to join our team as an Usher. As a key member of our events team, you will be responsible for ensuring the smooth operation of our venues and providing exceptional guest experiences.

Key Responsibilities
  • Guest Services: Greet and welcome guests, ensuring they have a positive and memorable experience.
  • Event Support: Assist with event setup, ticketing, and crowd management to ensure a seamless experience for all attendees.
  • Venue Safety and Security: Monitor and maintain the safety and security of the venue, responding promptly to any incidents or concerns.
  • Communication: Effectively communicate with guests, staff, and other stakeholders to ensure a positive and efficient experience.
Requirements
  • Customer Service Experience: Proven experience in providing exceptional customer service in a fast-paced environment.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with diverse groups.
  • Problem-Solving: Ability to remain calm and professional in stressful situations, with a focus on resolving issues efficiently and effectively.