Guest Experience Coordinator

1 month ago


Pretoria, Gauteng, South Africa Marriott International Full time

Job Summary

We are seeking a highly skilled and enthusiastic Guest Experience Expert/Receptionist to join our team at Marriott International. As a key member of our hospitality team, you will be responsible for providing exceptional guest service, ensuring a seamless and memorable experience for our valued customers.

Key Responsibilities

  • Provide warm and welcoming greetings to guests, ensuring a positive first impression.
  • Manage guest inquiries and resolve issues in a professional and timely manner.
  • Process guest requests and transactions accurately and efficiently.
  • Maintain confidentiality of guest information and protect company assets.
  • Collaborate with colleagues to achieve common goals and promote a positive work environment.

Requirements

  • High school diploma or equivalent required.
  • At least 1 year of related work experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic computer skills and knowledge of Microsoft Office.

What We Offer

Marriott International is an equal opportunity employer, committed to diversity and inclusion. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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