Customer Service Ambassador

2 weeks ago


Pretoria, Gauteng, South Africa People Dimension Full time

Job Description:
Criteria:

• Bilingual – English and Afrikaans

• Ability to work well under pressure and be target-driven

• Excellent communication skills, able to communicate on an Executive Management level

• Excellent computer skills, including Excel, PowerPoint, and MS Office

• Minimum of 5 years of motor retail experience

• Customer handling and relations experience

• Post-matric qualification

• Driver’s licence


Responsibilities:

• Handling legal and ombudsman cases monthly

• Registration with the company head as the Academy Ambassador for training

• Dealing with customers

• Management of the company CVP on Sales and Service departments

• Ensuring dealer standards are adhered to within the dealership

• Monthly report to DP and managers

• Additional tasks to be performed for the Dealer Principal



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