Customer Service Ambassador
2 weeks ago
Job Description:
Criteria:
• Bilingual – English and Afrikaans
• Ability to work well under pressure and be target-driven
• Excellent communication skills, able to communicate on an Executive Management level
• Excellent computer skills, including Excel, PowerPoint, and MS Office
• Minimum of 5 years of motor retail experience
• Customer handling and relations experience
• Post-matric qualification
• Driver’s licence
Responsibilities:
• Handling legal and ombudsman cases monthly
• Registration with the company head as the Academy Ambassador for training
• Dealing with customers
• Management of the company CVP on Sales and Service departments
• Ensuring dealer standards are adhered to within the dealership
• Monthly report to DP and managers
• Additional tasks to be performed for the Dealer Principal
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