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Research Director

2 weeks ago

Cape Town, Western Cape, South Africa Meltwater Group Full time

As a Research Director at Meltwater, you will play a pivotal role in shaping the development of tailored monitoring and ad-hoc research reports.

You will lead and oversee research projects to meet objectives, coordinate and curate reports using various analysis methods such as quantitative, qualitative or network analysis to ensure high-quality deliverables.

Your primary responsibility will be to collaborate closely with clients to understand their research requirements and deliver actionable recommendations.

In addition, you will communicate with internal stakeholders to ensure research objectives are aligned with business goals and to facilitate strategic decision-making processes.

You will also manage a team of 2-3 analysts, offering mentorship and guidance on their research projects, providing support, training, and feedback to foster both high-quality work and professional development.

The ideal candidate should have a Bachelor's degree or higher, preferably in Marketing, Communication, or Business, and 4-5 years of hands-on experience in social media research or analysis, utilizing social media monitoring tools or collaborating with traditional research institutes.

A minimum of 1 year of managerial experience, showcasing exceptional interpersonal skills, is required. The candidate should also possess mastery of research tools, software, data visualization, and statistical analysis programs.

An additional language of German or French would be an added advantage, as well as exceptional analytical prowess, with a demonstrated ability to derive high-quality insights from intricate data sets, spanning both quantitative and qualitative analyses.

Proficient project management skills, adept at juggling multiple projects concurrently and meeting stringent deadlines, are essential for this role.