Front Desk Service Excellence Director

Job SummaryThe Front Desk Supervisor will be responsible for supervising the front desk team, ensuring smooth check-in and check-out processes, and delivering exceptional customer service. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.Key Responsibilities:Front Desk...

The Front Desk Lead is responsible for maintaining the operational efficiency of HR Genie's Welcome Desk/Reception area.Main Duties:Facilitate group exercise classesSupport the team with administrative dutiesManage cash operationsFoster positive relationships with members and staff through effective communicationSchedule and train front desk staffAdminister...

We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team as a Guest Relations Officer.Responsibilities:The successful candidate will be responsible for managing the front desk, providing exceptional customer service, and ensuring seamless interactions with all departments and stakeholders. This is an exciting opportunity...

Job DescriptionWe are seeking a highly skilled Front Desk Supervisor to join our team. As a key member of our front office, you will be responsible for providing exceptional service to our guests.Key ResponsibilitiesProvide Exceptional Guest Service: Ensure that all guests' needs are met promptly and efficiently.Manage Front Office Operations: Direct and...

About the RoleWe are seeking a highly skilled Guest Experience Director to join our team at Extraordinary Talent Solutions. This is an exciting opportunity for a seasoned professional to lead our front desk operations and drive exceptional customer service standards.Key Responsibilities:Leadership and ManagementOversee the daily activities of the front desk...

At Headspace Global, we're looking for a talented Front Desk Coordinator to join our team!The ideal candidate will have at least 2-3 years of experience in a similar role with night auditor experience being highly advantageous.We require strong computer literacy and excellent administrative abilities. You should be passionate about hospitality with a...

About the RoleThis role focuses on ensuring that excellent customer service is consistently delivered at our hotel. We are seeking a highly motivated and organized individual to supervise daily shift processes, oversee front desk operations, build strong relationships with colleagues, control cash transactions, and provide exceptional guest experiences.

As a valued member of the Pro Tem team, we are seeking a highly motivated and enthusiastic Front Office Receptionist to provide exceptional customer service to our guests.The successful candidate will be responsible for managing the front desk, handling guest inquiries, and ensuring a smooth check-in and check-out process.This is an excellent opportunity for...

Sorbet Stellenbosch is looking for a vibrant & professional Front Desk Coordinator to join their team. Key Competencies: - Must have 1 - 2 years relevant experience, must have salon experience. - Must be Computer literate and have basic Mathematical skills. - Important to be a team player. - Able to work under pressure. - Must be able and confident to...

Responsibilities: - Oversee all operations on site. - Respond to guest and tenant inquiries and resolve issues and complaints in a timely, friendly and efficient manner; - Monitor lobby traffic and adjust staffing accordingly; - Obtain all necessary information when taking room reservations and follow the rate-quoting scenario; - Fully comprehend and be...

The Customer Experience Director at HR Genie is accountable for overseeing the effective management of our Welcome Desk/Reception area to deliver an exceptional customer experience.Main Responsibilities:Conduct group exercise classes as requiredSupport the team with administrative tasksManage cash transactionsDevelop strong relationships with members and...

The Welcome Desk Supervisor plays a pivotal role in ensuring the smooth operation of HR Genie's Welcome Desk/Reception area.Main Responsibilities:Conduct group fitness classes as neededSupport the team with administrative tasksOversee cash handlingDevelop strong relationships with members and staff through effective communicationTrain and schedule...

Job DescriptionThe Customer Service Leader will be responsible for delivering exceptional customer service, overseeing front desk operations, and driving revenue growth. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.Key Responsibilities:Customer ServiceProvide...

**Job Number** 23081206 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel Stellenbosch, Techno Avenue, Stellenbosch, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front...

A Front Office Manager for a luxury 5* hotel ensuring a personalized and high-end guest experience.Key job responsibilities include:1. Guest Experience & ServiceProvide a warm, personalized welcome to all guests.Anticipate guest needs and deliver tailored services.Handle VIP guests, special requests, and complaints with discretion and efficiency.Monitor...

A Front Office Manager for a luxury 5* hotel ensuring a personalized and high-end guest experience.Key job responsibilities include:1. Guest Experience & ServiceProvide a warm, personalized welcome to all guests.Anticipate guest needs and deliver tailored services.Handle VIP guests, special requests, and complaints with discretion and efficiency.Monitor...

Hotel Position: Guest Experience ManagerKey Job Responsibilities Include:Guest Experience & ServiceProvide a warm, personalized welcome to all guests.Anticipate guest needs and deliver tailored services.Handle VIP guests, special requests, and complaints with discretion and efficiency.Monitor guest reviews on platforms like TripAdvisor, Google, and OTA...

Hotel ensuring a personalized and high-end guest experience.Key job responsibilities include:1. Guest Experience & ServiceProvide a warm, personalized welcome to all guests.Anticipate guest needs and deliver tailored services.Handle VIP guests, special requests, and complaints with discretion and efficiency.Monitor guest reviews on platforms like...

Restaurant chain head office requires an experienced IT Service Desk Manager to oversee the day-to-day activities of service-desk operations to ensure users and business teams receive the support they require. The role is part general IT management and part service operations and requires strong people management skills. This is a 3-month contract with the...

**Job Information**: Job Opening ID ZR_866_JOB Hours of work Full-time Industry Restaurant/Food Services Location Type In Office Salary R25 000 Remuneration Term Per Month State/Province Western Cape City Stellenbosch Country South Africa Restaurant chain head office requires an experienced IT Service Desk Manager to oversee the day-to-day...