Head of Customer Experience

Our company, AnyVan, is on a mission to revolutionize the logistics industry with our cutting-edge technology platform. We're looking for a highly skilled professional to join our team as the Head of Service Excellence and Complaints Management.About the Role:This exciting opportunity will involve driving service quality across our operations teams to boost...

As the Shoprite Group of Companies expands its services across brands, the Customer Contact Centre plays a key role in customer experience. The purpose of this role is to provide leadership and operational excellence in the evolution of our service delivery.The Customer Experience Manager manages all aspects of the Customer Contact Centre, including the...

The University of Fort Hare is committed to delivering exceptional customer experiences. As a Customer Success Manager, you will play a pivotal role in ensuring our clients achieve their goals.About the Role:This position involves collaborating with cross-functional teams to develop and implement customer success strategies.You will be responsible for...

Company OverviewThe Shoprite Group of Companies is a leading retailer with a strong presence in various markets. Our vision is to provide excellent customer service and exceed customer expectations.

The Shoprite Group is seeking an experienced professional to drive customer experience in its Customer Contact Centre. As Shoprite Group Customer Experience Manager, you will provide managerial leadership and operational excellence, overseeing the customer-facing aspects of the centre.This role involves developing a high-performing Customer Services delivery...

Job Description:The Customer Experience Strategist role at Mukuru involves developing and implementing customer-centric strategies to enhance the overall experience across all touchpoints. Key responsibilities include designing, implementing, and optimizing the end-to-end customer journey, analyzing customer interactions, and identifying key pain points and...

Are you passionate about enhancing customer experiences and driving engagement? We're looking for a Customer Experience Manager to lead our efforts in optimizing the end-to-end customer journey.Key Responsibilities:Develop and implement customer journey strategies to enhance satisfaction and loyalty.Analyze customer interactions to identify pain points and...

@home is seeking a Customer Experience Manager to join our dynamic retail team.In this role, you'll be responsible for leading the development and implementation of strategies to enhance customer satisfaction, loyalty, and retention.About the RoleYou will play a critical role in creating a customer-centric culture within our stores, ensuring that every guest...

Objectives• Responsible for all actions related to the customer experience strategy in the store with the aim of offering the best possible experience and service to the customer and to our employees too• Responsible for company projects in relation to customer experience as well as follow up all the customer experience KPIs in other to put actions in...

Customer Experience AdvocateWe are looking for a Customer Experience Advocate to join our team, responsible for delivering exceptional customer experiences and resolving issues efficiently.The ideal candidate will have experience in live web chat, email, and voice communication, with a passion for delivering consistently high customer experiences.Key...

About the JobWe are seeking a highly skilled Customer Experience Director to lead our team in delivering exceptional customer experiences.In this role, you will bring your passion for leadership and coaching to motivate and inspire your team to achieve remarkable results.You will work closely with the team to address associate questions, issues, and customer...

As a Customer Experience Specialist with The Foschini Group, you will play a key role in delivering exceptional customer service and driving sales growth. You will be responsible for identifying and meeting customer needs, and for building strong relationships with our customers.About the RoleYou will be working closely with customers to understand their...

About the RoleCall Centre Staffing is seeking a seasoned professional to lead our customer experience team. As a CUSTOMER EXPERIENCE DIRECTOR, you will be responsible for driving the vision and strategy for delivering exceptional end-to-end customer experiences.This role involves overseeing a team of 8-10 customer service professionals, while spearheading...

Ackermans is seeking a Customer Experience Specialist to provide exceptional customer service and ensure a great shopping experience for customers. The successful candidate will be responsible for cashier duties, merchandising, and housekeeping, as well as ensuring product availability on the sales floor.Key ResponsibilitiesProvide excellent customer...

As a Customer Experience Leader, you will play a critical role in shaping the customer experience at Capita. You will lead a team of Sales and Retention Advisers, driving them to exceed customer expectations and achieve outstanding results.Key ResponsibilitiesLeadership and SupervisionDrive team performance to deliver exceptional customer satisfaction on our...

About the RoleWe are seeking a talented Customer Experience Ambassador to join our team in Cape Town, South Africa. As a Customer Service Representative – Nights, you will be responsible for providing exceptional customer experiences while working on site.Your Key ResponsibilitiesAnswer incoming communications from customers in a timely and professional...

About Us:TTEC is a global company that helps businesses deliver amazing customer experiences. Since 1982, we've been committed to making customers happy by providing exceptional service and technology.Our Business:We work with many of the world's leading brands to provide customer service, messaging, texting, and video chatting services. We believe that...

Betway Group is on a mission to create extraordinary experiences for our customers.We're seeking a highly skilled and motivated Customer Experience Representative to join our team!This exciting opportunity will see you working as part of our English Support team, delivering high-quality service to customers via telephone, email, and online chats.Your...

About UsAirproductsAfrica is committed to providing exceptional customer service and support in the chemical, petrochemical, oil, and gas industries.We are seeking a highly skilled Customer Service Specialist to join our team at our Cape Town facility.The successful candidate will be responsible for receiving all customer orders for gas and equipment,...

Job title : Customer Experience Specialist (Spanish / Italian / Dutch Speaker)Job Location : Western Cape, Cape TownDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries Job summary We are in the market for a Customer Experience Specialist (Spanish / Italian / Dutch Speaker) to join our team. As Customer Experience Specialist...