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Customer Experience Ambassador

1 week ago

Cape Town, Western Cape, South Africa TeleTech Holdings, Inc. Full time

About the Role

We are seeking a talented Customer Experience Ambassador to join our team in Cape Town, South Africa. As a Customer Service Representative – Nights, you will be responsible for providing exceptional customer experiences while working on site.

Your Key Responsibilities

  1. Answer incoming communications from customers in a timely and professional manner.
  2. Conduct research to provide accurate answers for customers to resolve their issues.

Requirements

  • 6 months or more of customer services experience.
  • High school diploma or equivalent.
  • Ability to recognize, apply and explain product or service knowledge.

What We Offer

  • A supportive environment that fosters career growth and development.
  • An inclusive culture that values diversity and promotes inclusivity.
  • A global team of curious lifelong learners guided by our company values.
  • A healthy benefits package based on your position.

About Us

TTEC is a leading business process outsourcing company dedicated to making customers happy. Our award-winning employment experience and company culture prioritize employee well-being and development.