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Customer Experience Representative
1 week ago
Betway Group is on a mission to create extraordinary experiences for our customers.
We're seeking a highly skilled and motivated Customer Experience Representative to join our team
This exciting opportunity will see you working as part of our English Support team, delivering high-quality service to customers via telephone, email, and online chats.
Your responsibilities will include:
- Providing world-class customer support by responding to queries and resolving issues in a timely and professional manner.
- Processing and managing customer contacts across multiple channels.
- Ensuring accurate and efficient resolution of customer complaints and queries.
- Building strong relationships with customers through effective communication and problem-solving skills.
In return, you'll have the opportunity to develop your skills and knowledge within a dynamic and innovative company.
Our culture is built on values such as adaptability, ownership, and integrity, which are essential for all employees to embed in and drive our culture forward.
