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Regional Key Accounts Manager

2 months ago

Cape Town, Western Cape, South Africa Emporium Full time
Job Title: Regional Key Accounts Manager

Emporium is seeking a highly skilled Regional Key Accounts Manager to join our team. As a key member of our commercial team, you will be responsible for driving business growth and improving commercial execution within pharmacies and wholesalers.

Key Responsibilities:
  • Develop and execute strategic business plans for key accounts within pharmacies and wholesalers.
  • Manage day-to-day commercial activities, including contract implementation and management, reimbursement support, and developing and maintaining strategic relationships with key decision makers.
  • Deliver sales, profit, and customer investment targets.
  • Manage expenditure within trade spend budgets and trading terms with key customers.
  • Ensure that OTC products and services are available to customers.
  • Systematically analyze reports on sales results, expectations, market, competition, and trends.
  • Coordinate negotiations around all business dealings connected to defined customers.
  • Monitor stock levels for key accounts, wholesalers, and distributors, and advise on customer inventories.
  • Develop and nurture customer relationships with buyers and wholesalers, ordering departments, and internal stakeholders.
  • Ensure reporting of weekly numbers to the Commercial KAM Lead to track performance and manage month-end close process effectively.
  • Manage third-party agencies on a national basis.
Requirements:
  • Bachelor's degree in Business or Sales and Marketing, or equivalent.
  • 3 years' experience in sales/key account management.
  • Strategic customer management exposure within an FMCG/Pharmacy/Wholesale environment.
  • Solid financial and business acumen.
  • Excellent quantitative and analytical skills with a strong attention to detail and accuracy.
  • Ability to develop strong relationships with both internal and external customers.
  • A desire to work in a high-growth and results-oriented team environment.
  • Use of Business Intelligence Tools (BI) such as Micro Strategy and advanced Excel functions for data analysis.
  • Negotiation, influencing skills, business-oriented skills, and target-driven.