Dialler Operations Manager
2 days ago
WNS (Holdings) Limited is a global Business Process Management leader, providing operational excellence and domain expertise to clients across various industries.
Job DescriptionThe successful candidate will work closely with our operations teams to develop and implement dialling strategies that drive business growth. Key responsibilities include:
Key Responsibilities:- Dialling Strategies: Formulate and execute dialling strategies to achieve improved RPC and conversion/collections rates.
- Data Management: Maintain accurate and up-to-date customer data, ensuring seamless integration with dialler systems.
- Team Support: Provide coaching and mentoring to operations teams to enhance their performance and efficiency.
-
Dialler Manager
6 days ago
Cape Town, Western Cape, South Africa WNS Full timeJob DescriptionWe are seeking a highly skilled Dialler Manager to join our team in Cape Town, South Africa. As a Dialler Manager, you will be responsible for owning responsibility for outbound and dialling and data management.You will support a growing function to add significant value through enhanced performance by supporting the administration and...
-
Dialler Manager
2 days ago
Cape Town, Western Cape, South Africa WNS (Holdings) Limited (ADR) Full timeWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and...
-
Dialler Manager
1 day ago
Cape Town, Western Cape, South Africa WNS Global Services SA Full timeJob title : Dialler ManagerJob Location : Western Cape, Cape TownDeadline : April 18, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionRole Purpose (Why your role exists) Key Relationships (Who you will be working with)Key Internal Relationships Operations Managers and Associates, IT, Dialler Administrators, Outbound MIBI Team,...
-
Financial Operations Coordinator
6 days ago
Cape Town, Western Cape, South Africa Arvo Full timeArvo is a leading provider of innovative customised contact centre solutions. We are seeking a skilled Junior Dialler Administrator to join our night shift team.Key Responsibilities:Maximise campaign performance by efficiently managing and maintaining the dialler.Collaborate with the operations manager to ensure optimal campaign execution and communicate...
-
Customer Experience Director
6 days ago
Cape Town, Western Cape, South Africa WNS Full timeAbout the RoleThis is an exciting opportunity to join WNS Cape Town as a Dialler Manager, where you will play a key role in driving business performance and delivering exceptional customer experiences.Your primary responsibility will be to own and manage the dialler system, ensuring seamless operations and maximum efficiency.You will work closely with...
-
Business Process Specialist
6 days ago
Cape Town, Western Cape, South Africa Arvo Full timeAs a key member of the Arvo team, you will be responsible for managing and maintaining the dialler to maximise campaign performance.Responsibilities:Ensure seamless dialler operation through efficient management and maintenance.Collaborate with the operations manager to achieve optimal campaign execution and communicate results effectively.Develop and...
-
Contact Centre Team Member
6 days ago
Cape Town, Western Cape, South Africa Arvo Full timeJoin Arvo's dynamic team as a Junior Dialler Administrator and contribute to driving business growth and success.Main Responsibilities:Ensure the dialler operates at peak performance levels through efficient management and maintenance.Work collaboratively with the operations manager to achieve optimal campaign execution and communicate results...
-
Business Process Management Specialist
2 days ago
Cape Town, Western Cape, South Africa WNS (Holdings) Limited (ADR) Full timeJob DescriptionWe are seeking a highly skilled Business Process Management Specialist to join our team at WNS (Holdings) Limited. As a key member of our operations department, you will be responsible for managing outbound dialling campaigns and data management systems.Key ResponsibilitiesOutbound Dialling Campaigns: Own responsibility for the development and...
-
Administrative Support Professional
6 days ago
Cape Town, Western Cape, South Africa Arvo Full timeAt Arvo, we value individuals who can drive results and exceed expectations. As a Junior Dialler Administrator, you will play a critical role in our night shift team.Accountabilities:Drive campaign success by efficiently managing and maintaining the dialler.Partner with the operations manager to achieve optimal campaign execution and communicate results...
-
Outbound Dialling Strategist
2 days ago
Cape Town, Western Cape, South Africa WNS (Holdings) Limited (ADR) Full timeAbout UsWelcome to WNS (Holdings) Limited, a leading Business Process Management company. We offer a dynamic work environment where professionals can grow and develop their careers.Job Title: Outbound Dialling StrategistThis role involves working closely with our operations teams to develop and implement dialling strategies that drive business growth. The...
-
Outbound Call Centre Leader
6 days ago
Cape Town, Western Cape, South Africa WNS Full timeJob ResponsibilitiesOwning responsibility for outbound and dialling and data managementSupporting a growing function to add significant value through enhanced performanceDelivering improved RPC and conversion/collections rates through highly effective dialler, data analysis and managementAssessing and implementing collections and sales strategies through...
-
Customer Engagement Director
2 days ago
Cape Town, Western Cape, South Africa WNS (Holdings) Limited (ADR) Full timeJoin Our TeamAre you a driven and results-oriented professional looking for a new challenge? We are seeking an experienced Outbound Dialling Strategist to join our team at WNS (Holdings) Limited.Role PurposeThe primary objective of this role is to develop and implement dialling strategies that drive business growth and improve RPC and conversion/collections...
-
Operations Manager
3 days ago
Cape Town, Western Cape, South Africa Games Global Operations Limited Full timeAbout the RoleThe Project Manager will be responsible for planning, coordinating, and executing projects from start to finish. This includes defining project scope, objectives, and timelines, as well as developing and managing project budgets and resource allocation plans.
-
Equipment Scheduling Manager
15 hours ago
Cape Town, Western Cape, South Africa Astral Operations Ltd Full timeAbout the JobAstral Operations Ltd is seeking a skilled Maintenance Planner to join their team in the Western Cape. The successful candidate will be responsible for ensuring the effective implementation and maintenance of plant asset care management principles.The Maintenance Planner will be responsible for planning and scheduling maintenance activities,...
-
Asset Management Planner
15 hours ago
Cape Town, Western Cape, South Africa Astral Operations Ltd Full timeJob SummaryAstral Operations Ltd is seeking a highly skilled Maintenance Planner to join their team in the Western Cape. The successful candidate will be responsible for ensuring the effective implementation and maintenance of plant asset care management principles.The Maintenance Planner will be responsible for planning and scheduling maintenance...
-
Operations Liaison for Veterinarians
5 days ago
Cape Town, Western Cape, South Africa Mascotte | Client & Operations Support for Vets Full timeVeterinary Practice OperationsIn this role, you'll work across different clinic environments and adapt quickly to new systems and protocols.Key Skills and Qualifications:Exceptional verbal and written communication skills in English.Familiarity with veterinary practice management software (PMS).Strong organizational skills with the ability to prioritize...
-
Senior Project Manager
3 days ago
Cape Town, Western Cape, South Africa Games Global Operations Limited Full timeJob OverviewGames Global Operations Limited is seeking an experienced Project Manager to lead the delivery of various projects. The ideal candidate will have a strong background in project management, excellent communication skills, and the ability to work effectively with cross-functional teams.
-
Cape Town, Western Cape, South Africa Astral Operations Ltd Full timeJob DescriptionCounty Fair, a Division of Astral Operations Limited, has this opportunity for a Maintenance Planner based at County Fair, within the Commercial Division in the Western Cape.The purpose of this position is to ensure the implementation, maintenance, and integrity of plant asset care management principles by effectively utilizing resourcing...
-
Performance Insights Analyst
4 weeks ago
Cape Town, Western Cape, South Africa Intelligent Debt Management Full timePerformance Insights Analyst (Pinelands, Cape Town) We are looking for a Performance Insights Analyst to bridge the gap between our Growth Analytics team and the Marketing, Sales, Fulfilment and IT departments. In this role, you will serve as a key communicator and problem solver, ensuring that advanced analytics and data insights drive actionable business...
-
Operations Manager
1 day ago
Cape Town, Western Cape, South Africa The Big Box Co Full timeJob title : Operations ManagerJob Location : Western Cape, Cape TownDeadline : April 06, 2025Quick Recommended LinksJobs by Location Job by industries Role DescriptionThis is a full-time, on-site role for an Operations Manager at our Cape Town location. The Operations Manager will oversee the daily operations, manage logistics, coordinate with various...