Customer Engagement Director
4 days ago
Are you a driven and results-oriented professional looking for a new challenge? We are seeking an experienced Outbound Dialling Strategist to join our team at WNS (Holdings) Limited.
Role PurposeThe primary objective of this role is to develop and implement dialling strategies that drive business growth and improve RPC and conversion/collections rates.
Key Responsibilities:- Dialling Strategies: Develop and implement dialling strategies to achieve improved RPC and conversion/collections rates.
- Data Management: Manage and maintain accurate and up-to-date customer data, ensuring seamless integration with dialler systems.
- Team Support: Provide coaching and mentoring to operations teams to enhance their performance and efficiency.
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Customer Engagement Director
15 hours ago
Cape Town, Western Cape, South Africa O'Brien Recruitment Full timeAbout the Role:O'Brien Recruitment is looking for a highly motivated Customer Engagement Director to spearhead direct marketing campaigns and drive business growth through enhanced customer interaction.Key Responsibilities:Develop and implement customer-centric marketing strategies to improve engagement and loyalty.Utilize data analytics to inform marketing...
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Customer Engagement Director
3 days ago
Cape Town, Western Cape, South Africa Recooty Full timeWe are seeking a Customer Engagement Director to lead our sales team at Recooty. In this role, you will be responsible for developing and implementing strategies to drive business growth and improve customer satisfaction.About the PositionThe ideal candidate will have a strong background in sales leadership and excellent communication skills. They will be...
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Director of Customer Engagement
3 days ago
Cape Town, Western Cape, South Africa AltGen Full timeAbout AltGenAltGen is a leading IPP in South Africa's renewable energy sector. We're passionate about making a positive impact in the community.Job DescriptionWe're seeking a seasoned marketing professional to lead our marketing efforts and drive business growth.Key ResponsibilitiesDevelop and implement a comprehensive marketing strategy that aligns with...
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Customer Engagement Specialist
3 days ago
Cape Town, Western Cape, South Africa MZO DIRECT MARKETING Full timeWe are seeking a Customer Engagement Specialist to join our dynamic team at MZO Direct Marketing.About the Role:You will be responsible for creating memorable experiences for our customers while achieving your professional goals. This includes engaging with customers in-store, providing them with product knowledge and assistance to meet their...
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Customer Engagement Manager
4 weeks ago
Cape Town, Western Cape, South Africa Set Consulting Full timeJob title: Customer Engagement ManagerLocation: Century CityPurpose of the Job: The Customer Engagement Manager is responsible for building and nurturing positive, long-term relationships with customers. This role focuses on increasing customer engagement through strategic communication across digital and direct marketing channels and promoting product...
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Customer Engagement Manager
1 week ago
Cape Town, Western Cape, South Africa Set Consulting Full timeJob title: Customer Engagement ManagerLocation: Century CityPurpose of the Job: The Customer Engagement Manager is responsible for building and nurturing positive, long-term relationships with customers. This role focuses on increasing customer engagement through strategic communication across digital and direct marketing channels and promoting product...
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Customer Engagement Specialist
3 days ago
Cape Town, Western Cape, South Africa Callforceoutsourcing Full timeJob Summary:We are seeking an experienced Customer Engagement Specialist to join our team at Callforceoutsourcing. The successful candidate will be responsible for engaging with customers through various channels, including phone, email, and social media.The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to...
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Customer Success Director BPO
2 days ago
Cape Town, Western Cape, South Africa TeleTech Holdings, Inc. Full timeJob Description - Customer Success Director BPO Customer Success Director BPO Customer Success Director – Account Management CX – Cape Town SATTEC, the customer experience organization that powers the world's greatest brands, is hiring an experienced Customer Success Director, part of our EMEA Account Management Team. You will join the mission of...
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Customer Engagement Manager
3 days ago
Cape Town, Western Cape, South Africa NOA Group Full timeJob Title: Customer Engagement ManagerLocation: Cape Town, Tyger Waterfront office (office based with optional, 2-days per week remote work policy)About NOANOA is an integrated renewable energy independent power producer, established to provide its customers with innovative and flexible solutions on their journey towards 'Net Zero' emissions and low-cost...
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Head of Customer Engagement
3 weeks ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeJob Description:Lead the development and execution of personalized communication strategies to enhance member engagement and retentionOversee the implementation of CRM systems, digital channels, and marketing automation to optimize customer experience and satisfactionAnalyse customer behaviour, segmentations, and data insights to inform the creation of...
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Head of Customer Engagement
4 days ago
Cape Town, Western Cape, South Africa Communicate Recruitment Full timeJob Description:Lead the development and execution of personalized communication strategies to enhance member engagement and retentionOversee the implementation of CRM systems, digital channels, and marketing automation to optimize customer experience and satisfactionAnalyse customer behaviour, segmentations, and data insights to inform the creation of...
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Customer Engagement Expert
3 days ago
Cape Town, Western Cape, South Africa Ananzi Full timeCustomer Engagement Expert Job DescriptionWe are seeking a Customer Engagement Expert to join our dynamic Store Team. This exciting role involves delivering an exceptional customer experience and promoting our products and driving sales.As a key member of our team, you will be responsible for welcoming customers, guiding them through the store, and...
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Customer Success Director
3 days ago
Cape Town, Western Cape, South Africa Trending Talent Solutions Full timeAbout This RoleWe are seeking a Customer Success Director to join our team. In this role, you will be responsible for managing key customers, maximizing sales opportunities, and contributing to the overall growth in sales volumes and product mix.The ideal candidate will have a minimum of 5 years relevant and proven management experience in the FMCG...
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Customer Engagement Specialist
3 days ago
Cape Town, Western Cape, South Africa Hollywoodbets Full timeHollywoodbets is a dynamic and growing company that offers exciting opportunities for career advancement. As a Customer Engagement Specialist, you will play a key role in increasing our mobile customer base by providing exceptional customer service and promoting our products and services.The successful candidate will have excellent communication skills, be...
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Customer Experience Director
3 days ago
Cape Town, Western Cape, South Africa Hire Resolve Full timeThe Customer Experience Director will be responsible for leading the customer experience strategy for Hire Resolve's client in the Retail Industry. This includes building and maintaining strong relationships with retail customers, identifying opportunities for growth and upselling, and ensuring their satisfaction with products and services.About the RoleThis...
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Customer Engagement Specialist
3 days ago
Cape Town, Western Cape, South Africa Boomerang Marketing Full timeWe're seeking a skilled and results-oriented Customer Relationship Manager to join our team. In this role, you will be responsible for driving urgency, energy, and productive vibes while on duty.You will maintain your personal performance and quality targets, ensuring that all interactions with customers meet the required standard. Additionally, you will...
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Customer Engagement Specialist
2 days ago
Cape Town, Western Cape, South Africa Ithemba Property Management (Pty) Ltd Full timeRole Summary:This is an exciting opportunity to join our team as a promoter and play a key role in promoting Ithemba properties and engaging with potential tenants.About the Position:The successful candidate will be responsible for promoting Ithemba properties, engaging with potential tenants, and assisting the letting team in driving new...
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Customer Advocacy Director
3 days ago
Cape Town, Western Cape, South Africa Tbwa ChiatDay Inc Full timeNMI is excited to add a Customer Advocacy Director to our growing team. The Customer Advocacy Director will be accountable for retaining, renewing, and expanding existing client relationships, while also identifying new business opportunities.The ideal candidate will have a strong background in customer-facing roles, with a proven track record of driving...
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Customer Engagement Lead
3 days ago
Cape Town, Western Cape, South Africa NOA Group Full timeAbout the RoleThe NOA Group is seeking a highly skilled Customer Engagement Lead to join our Trading Operations team. In this role, you will be responsible for the end-to-end success of our customer relationships, from post-contracting through onboarding and long-term supply phases.Key responsibilities will include:Onboarding project management and...
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Sales and Customer Engagement Expert
6 days ago
Cape Town, Western Cape, South Africa Saint-Gobain Group Full timeWe are seeking a seasoned Sales and Customer Engagement Expert to join our team at Saint-Gobain Group. As a critical member of our sales and customer-facing department, you will drive business growth through strategic sales initiatives, enhance customer relationships, and deliver exceptional customer experiences.The ideal candidate will possess a strong...