IT Service Desk Manager

We are seeking a skilled IT Service Desk Team Member to join our team at IT Naledi Solutions. This role involves managing and resolving customer IT issues, maintaining accurate records, and collaborating with technical teams to resolve complex problems.The ideal candidate will have excellent communication and problem-solving skills, with a strong...

We are seeking a highly skilled Service Desk Manager to lead our Application Support teams across multiple work streams. The ideal candidate will be a high-energy achiever, leader, and planner who can own the standard operating procedure model for the Service Desk.Key Responsibilities:Implementing and managing change to improve service deliveryDeveloping,...

We are seeking a skilled Service Desk Manager to lead our Application Support teams across multiple work streams.This role is ideal for a high-energy achiever, leader, and planner who can own the standard operating procedure model for the Service Desk.Key responsibilities include:Implementing and managing change to improve efficiency and...

Job Title: Service Desk AgentAt Liham Consulting Pty (Ltd), we are seeking a highly skilled and experienced Service Desk Agent to join our team.Key Responsibilities:Respond to service requests and incidents reported via various channels.Provide first-line technical support and troubleshooting for hardware, software, and network-related issues.Assist users...

About the RoleWe are seeking an experienced IT Service Desk Lead to join our team at KPMG-SouthAfrica. This is a challenging opportunity for a skilled professional to lead and manage the day-to-day operations of the service desk, ensuring timely and effective resolution of technical issues.

Job Title SummaryOverview of the JobThe Managed Services Client Service Desk Agent plays a pivotal role as the first point of contact for clients and vendors, addressing their inquiries, incidents, or service requests in a timely and professional manner.Key ResponsibilitiesReceiving and logging client requests, validating and diagnosing issues, and providing...

Position OverviewWe are seeking a dedicated and experienced IT Service Desk Coordinator to join our Operations Division. The primary role of the Service Desk Coordinator is to act as the first point of contact for our clients, efficiently managing and delegating support tickets to technical staff, ensuring these tickets are resolved within agreed service...

Job Title: IT Service Desk LeadJob Summary:The IT Service Desk Lead plays a critical role in providing advanced technical support and acts as a first point of escalation. This position is responsible for day-to-day operations, ensuring timely and effective resolution of technical issues, driving continuous improvements by developing and implementing...

Join People Dimension, a dynamic and innovative company, as we seek an experienced IT Service Desk Coordinator to lead our technical support team.**Job Summary:**We are looking for a highly skilled and organized individual to coordinate and prioritize service tickets, manage them through to completion, and ensure customer satisfaction.The successful...

Job Title: IT Service Desk LeadAt KPMG-SouthAfrica, we are seeking a skilled IT Service Desk Lead to join our team. This role plays a critical part in providing advanced technical support and acting as a first point of escalation. Responsible for day-to-day operations, ensuring timely and effective resolution of technical issues, driving continuous...

About The Legends AgencyWe are seeking a highly skilled Mandarin Service Desk Specialist to join our team in Sandton, Johannesburg.The ideal candidate will have 1-3 years of experience in a service desk or technical support role, with a proven track record of managing service requests and resolving technical issues efficiently.Our client offers a competitive...

Service Desk Agent Mandarin SpeakingWe are seeking a skilled Service Desk Agent fluent in Mandarin to provide exceptional support to our clients.Key Responsibilities:Handle incoming service requests and incidents from Mandarin-speaking users.Accurately log and categorize issues in the service management system.Prioritize and escalate issues as necessary,...

Service Desk Agent Italian SpeakingWe are seeking a dedicated and experienced Service Desk Agent fluent in English and Italian to join our team at The Legends Agency.Key Responsibilities:Handle incoming service requests and incidents from Italian-speaking users.Accurately log and categorize issues in the service management system.Prioritise and escalate...

Job Title: MSOC Team LeaderAs a key member of the Numata MSOC team, you will play a crucial role in leading and managing a team of skilled service desk engineers to deliver exceptional customer experiences. Your primary responsibility will be to oversee the day-to-day operations of the service desk, ensuring that all client interactions are handled...

Job SummaryWe are seeking a skilled Senior Managed Services Client Service Desk Agent to join our team. As a key member of our service desk, you will be responsible for providing exceptional support to our clients and vendors.Key Responsibilities:Receive, log, validate, and diagnose client requests, utilizing standard operating procedures and knowledge of...

The Legends Agency seeks a highly skilled Multilingual Service Desk Specialist fluent in Mandarin to join their team.With a strong background in IT solutions, the ideal candidate will have 1-3 years of service desk experience, excellent communication skills, and be able to handle a range of responsibilities including issue escalation, troubleshooting, and...

About Four Seasons HotelWe are a collection of passionate individuals who strive to deliver exceptional guest experiences through a commitment to luxury and genuine heart. Our team members around the world create unforgettable moments for our guests, residents, and partners by providing world-class service and a unique hotel experience.About the RoleWe are...

About Four Seasons:At Four Seasons, we're driven by a passion for delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart.About the Role:We're seeking a highly motivated and service-minded individual to join our Reception...

**Job Overview**We are seeking a highly skilled Help Desk Specialist to join our team at Liham Consulting Pty (Ltd). As a Help Desk Specialist, you will play a critical role in providing exceptional customer service and technical support to our clients.The ideal candidate will possess excellent communication skills, a strong understanding of IT systems, and...

About the RoleWe are seeking a highly organized and customer-focused Service Desk Analyst to join our Customer Experience Team in Government Technology Services (GTS). As a key member of our team, you will provide exceptional support to our customers, responding to their IT-related queries, troubleshooting basic issues, and escalating complex problems to the...