Customer Experience Director

The Customer Experience Director will be responsible for leading the customer experience strategy for Hire Resolve's client in the Retail Industry. This includes building and maintaining strong relationships with retail customers, identifying opportunities for growth and upselling, and ensuring their satisfaction with products and services.About the RoleThis...

About Our Team:We are a passionate team of professionals dedicated to delivering exceptional travel experiences to our clients.Job Summary:We are seeking a Customer Experience Director to join our team, responsible for creating memorable experiences for our clients through personalized service and attention to detail.Key Responsibilities:Design and implement...

Job DescriptionAt TeleTech Holdings, Inc., we're all about delivering exceptional customer experiences. As a Senior Operations Manager in Cape Town, you'll be part of our team that creates and delivers amazing customer experiences while promoting a performance-driven culture.About the Role:You'll have responsibility for the operational direction and...

About TeleTech Holdings, Inc.We're a company that's passionate about making customers happy. Our employees play a vital role in delivering exceptional customer experiences powered by humanity and technology.This Operations Leadership Role is an exciting opportunity to join our team and contribute to our mission of creating amazing customer experiences.Key...

Job DescriptionThe Lead Generation Group is searching for an experienced Escalations Manager Lead to manage and resolve complex client complaints.About the PositionThis role requires strong leadership skills, excellent communication abilities, and a deep understanding of customer needs.Key responsibilities include:Developing and implementing strategies to...

Role OverviewThis role plays a pivotal part in driving sales growth and ensuring exceptional customer service within our fast-paced sales team. Whether you have experience as a sales agent or as a team leader, we're looking for someone with a passion for sales and a deep understanding of the tourism industry.ResponsibilitiesKey Responsibilities:Leverage your...

NMI is excited to add a Customer Advocacy Director to our growing team. The Customer Advocacy Director will be accountable for retaining, renewing, and expanding existing client relationships, while also identifying new business opportunities.The ideal candidate will have a strong background in customer-facing roles, with a proven track record of driving...

We are seeking a skilled Store Experience Director to join our team at Dermalogica South Africa.About the JobIn this role, you will be responsible for developing and executing strategies to deliver exceptional customer experiences across all stores. You will work closely with our store teams to understand customer needs, develop new experiences, and...

About the RoleThis is an exciting opportunity to join WNS Cape Town as a Dialler Manager, where you will play a key role in driving business performance and delivering exceptional customer experiences.Your primary responsibility will be to own and manage the dialler system, ensuring seamless operations and maximum efficiency.You will work closely with...

Objectives• Responsible for all actions related to the customer experience strategy in the store with the aim of offering the best possible experience and service to the customer and to our employees too• Responsible for company projects in relation to customer experience as well as follow up all the customer experience KPIs in other to put actions in...

COOKED is seeking an experienced hospitality leader to fill the role of Experienced Front of House Restaurant Manager.Duties and Responsibilities:Operational cash handling and reconciliationsSupervising service delivery and ensuring high standardsResponsible for opening and closing proceduresGreeting customers and resolving complaintsProviding comprehensive...

Job Title: Operations Director - Customer ServiceJob SummaryWe are seeking an experienced Operations Director - Customer Service to join our team at Santam Business. The successful candidate will be responsible for overseeing the day-to-day operations of our contact centre, ensuring exceptional customer service delivery, and driving business growth through...

Job Description - Customer Success Director BPO Customer Success Director BPO Customer Success Director – Account Management CX – Cape Town SATTEC, the customer experience organization that powers the world's greatest brands, is hiring an experienced Customer Success Director, part of our EMEA Account Management Team. You will join the mission of...

About UsOneDayOnly is more than just a daily deals platform - we're a community of savvy shoppers and passionate sellers. We believe in making shopping simple, exciting, and rewarding.We're looking for a seasoned professional to join our Customer Service team as an Assistant Customer Service Manager. This role will play a critical part in shaping our...

About the JobWe are seeking a talented Support Team Manager to join our US Operations team. As the Client Support Operations Lead, you will be responsible for leading our customer support team in delivering exceptional service. The ideal candidate should have strong leadership, communication, and problem-solving skills to drive team performance and resolve...

We are seeking a Customer Engagement Director to lead our sales team at Recooty. In this role, you will be responsible for developing and implementing strategies to drive business growth and improve customer satisfaction.About the PositionThe ideal candidate will have a strong background in sales leadership and excellent communication skills. They will be...

Company OverviewRecruiters of Distinction is a leading recruitment agency that prides itself on delivering exceptional client service and building long-term relationships with our clients. We are now seeking a Customer Success Director to join our team.Job DescriptionDevelop and implement strategies to drive customer success and growthManage client...

About This RoleWe are seeking a Customer Success Director to join our team. In this role, you will be responsible for managing key customers, maximizing sales opportunities, and contributing to the overall growth in sales volumes and product mix.The ideal candidate will have a minimum of 5 years relevant and proven management experience in the FMCG...

Role Overview:The Sr. Digital Account Director is a key member of our team, responsible for delivering successful digital campaigns that exceed client expectations. This role requires strong leadership skills, excellent communication, and the ability to work effectively with internal stakeholders to drive business growth.Responsibilities:Develop and execute...

Job DescriptionThe Senior Product Manager will be responsible for conducting deep dives on product issues, creating both short- and long-term solutions, and using data analytics and insights to refine product strategies.You will communicate findings and results to senior stakeholders and foster a culture of experimentation, innovation, and agile...