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Claims Administrator Assistant

2 months ago

Pretoria, Gauteng, South Africa Dante Personnel Full time

Job Title: Claims Administrator Assistant

**Job Summary:**

We are seeking a highly skilled Claims Administrator Assistant to join our team at Dante Personnel. As a Claims Administrator Assistant, you will be responsible for delivering exceptional client service from first notification of loss to claims closure.

**Key Responsibilities:**

* Record claim information, including details about loss, date, and inform clients of requirements and next steps.
* Ensure claims are processed accurately and timely, mitigating claims cost in accordance with policy guidelines.
* Provide client service to clients regarding claim status updates and progress reports.
* Answer telephonic and email queries from clients and stakeholders.
* Review records and other documentation to determine the validity of claims.
* Review rejections and draft rejection letters to be signed off by the Underwriter and send to client.
* Build, maintain, and manage relationships with stakeholders.

**Requirements:**

* At least 2 years' experience in non-motor claims handling in a Call Centre environment in the Insurance Industry.
* Specialist knowledge and skills with regards to Insurance policies/procedures.
* Excellent telephonic service ability.
* Computer literate.

**About Us:**

Dante Personnel is a leading recruitment agency in Pretoria, dedicated to providing exceptional service to our clients and candidates. We are passionate about helping individuals find their dream jobs and companies find the best talent.

**Contact Us:**

For more information about this role or to discuss your application, please contact Zanett van Wijk at Dante Personnel.