Front Desk Support Officer

3 days ago


East London, Eastern Cape, South Africa Work Africa Full time

We are seeking a highly skilled Front Desk Support Officer to join our team at Work Africa. This role is ideal for individuals who possess excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.

The successful candidate will be responsible for providing exceptional customer service, handling switchboard duties, and ensuring seamless day-to-day operations.

This position requires a strong foundation in Microsoft Office applications, particularly Excel, Word, and Outlook, as well as data capturing experience. A high level of proficiency in English and Afrikaans is also essential.

Main Responsibilities:

  • Providing top-notch customer service and support to clients and colleagues alike
  • Handling switchboard duties, including answering calls, taking messages, and directing inquiries
  • Maintaining accurate records and databases, utilizing data capturing software
  • Utilizing Microsoft Office applications, including Excel, Word, and Outlook, to perform tasks efficiently
  • Staying organized and prioritizing tasks to meet deadlines

Requirements:

  • A matric/Grade 12 qualification or equivalent
  • At least 1-2 years of experience in a similar role
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook
  • Data capturing experience

What We Offer:

  • A competitive salary of R6,000 per month
  • A monthly performance-based bonus
  • Ongoing training and development opportunities
  • A stable work environment with minimal job hopping

How to Apply:

Please submit your application online, highlighting your relevant skills and experience. We look forward to reviewing your application.


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