Help Desk Analyst
6 days ago
Job Summary
We are seeking a Help Desk Analyst to join our team at the Signa Opportunity. The successful candidate will be responsible for providing technical support and assistance to employees, responding to service requests and incidents, and maintaining accurate records of all interactions.
Key Responsibilities
- Respond to service requests and incidents in a timely and efficient manner
- Maintain accurate records of all interactions, including service requests and incidents
- Provide technical support and assistance to employees
- Investigate and resolve technical issues
Requirements
- MATRIC certification
- Qualification in Information Technology, Computer Science, or Information Systems
- South African unemployed youth aged between 18 and 34
- No prior participation in the YES Program
What We Offer
We offer a competitive salary package, comprehensive training, and opportunities for career advancement.
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