Head of Hospitality Operations

1 week ago


Cape Town, Western Cape, South Africa The Legends Agency Full time

The Legends Agency is a prestigious establishment that values excellence in service and employee development. We are seeking an experienced Executive Housekeeper to become a vital part of our extraordinary team.

Job Overview

This role is essential in maintaining the cleanliness, organization, and overall ambiance of our hotel, ensuring that every guest enjoys a pristine environment.

Key Responsibilities
  • Lead and manage a team of housekeeping staff, coordinating their activities and training them in best practices to meet departmental goals.
  • Oversee inventory management, handle guest requests and complaints, and collaborate with other departments to ensure a seamless guest experience.
  • Implement and maintain health and safety standards while ensuring quality assurance processes are followed.
Requirements

We are looking for a dedicated and experienced Executive Housekeeper who excels in leadership and operational management. The ideal candidate will possess:

  • Educational Background: A tertiary qualification in Hospitality or Tourism is preferred.
  • Experience: Minimum of 3 years experience in a similar position within the hospitality industry.
  • Technical Proficiency: Proficiency in MS Office and experience with OPERA or similar Property Management Systems (PMS).
About Us

The Legends Agency offers an incredible opportunity to be part of a prestigious establishment that values excellence in service and employee development. As our Executive Housekeeper, you will play a crucial role in shaping the guest experience through your commitment to cleanliness and operational excellence.



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