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Operations Director
1 month ago
We are seeking a highly skilled and experienced Operations Manager to join our team at KBC Health and Safety. The successful candidate will be responsible for overseeing daily operations, ensuring the business runs smoothly and efficiently, and delivering excellent value-added services to clients.
Key Responsibilities:- Oversee daily operations to ensure the business runs smoothly and efficiently
- Deliver and offer excellent value-added services to clients
- Monitor, follow up, and ensure resolution to client queries within the stipulated timeframe
- Ensure that clients are visited as per the specified schedule
- Actively market new sales developments and/or value propositions to clients
- Manage budgets, resources, and timelines to meet financial objectives
- Effective management of site-based Supervisors/Managers
- Ensure adherence to legislative compliance with all policies and standard operating procedures
- Continuously conduct research to ensure sales growth
- Maintain/improve gross profit in line with business strategy
- Control operational costs effectively
- Conduct presentations up to Board level as and when required
- Maintain accurate records relating to all allocated clients
- Ensure that all documentation, such as costings, are completed and authorized as per company standards, and submitted for processing
- Ensure that all revenue growth and/or new sales are achieved in an ethical manner
- Submit reports to the EXCO (Executive Committee) and/or clients as required
- Able to work independently to meet performance criteria with minimal supervision
- Well-presented/exhibits professionalism
- Self-motivated and result-driven
- Ability to deal with and work under pressure
- Strong work ethic, honest, sincere, and loyal
- Analytical and a problem solver
- Ambitious and will persevere to achieve positive results
- Strong leadership
1 to 2 Panel interviews
Reporting to:Chief Operations Officer
Closing Date for Applications:Please note that appointments will be made in line with the Company's EE targets.
Please note should you not receive a response within one week of applying, you may consider your application as being unsuccessful.