IT Support Specialist
2 months ago
We are seeking an experienced IT Support Specialist to join our team at Kontak Recruitment. The ideal candidate will have a strong background in computer systems and networks, with excellent troubleshooting and problem-solving skills.
Key Responsibilities:
- Set up and configure workstations, including computers, routers, printers, and other peripherals.
- Diagnose and resolve hardware and software issues, performing repairs or replacements when necessary.
- Provide basic network troubleshooting and assist in maintaining network performance.
- Optimize IT systems and networks to ensure efficient operations.
- Train and assist users in operating new software and equipment.
Requirements:
- Degree in Computer Science or Information Technology.
- Minimum of 5 years' experience in a similar IT support role.
- Certifications: CompTIA Network+ and CompTIA A+.
- Basic programming skills in C# and VB.Net.
- Experience with Pastel Evolution accounting software.
- Knowledge of SQL-based CRM systems (advantageous).
- Experience in creating reports using Power BI.
- Proficiency in SharePoint and OneDrive.
- Strong knowledge of hardware, software, and networking concepts.
- Proficiency in Windows OS and Microsoft Office Suite.
- Excellent troubleshooting, problem-solving, and communication skills.
- Ability to work both independently and as part of a team.
- Valid driver's license and own vehicle.
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