IT Support Specialist
1 month ago
We are seeking a highly skilled Desktop Support Engineer to join our team at IT Empowered Consulting (Pty) Ltd.
About the Role:- This is a full-time position that will involve providing top-notch technical support for our clients' desktop systems, printers, and servers.
The successful candidate will have excellent knowledge of Microsoft Office systems and applications, including Server Suite, as well as advanced understanding of Active Directory, DNS, Backup software, network switching, and cabling.
Key Responsibilities:- Desktop Support: Provide timely and effective technical support for our clients' desktop systems, ensuring minimal downtime and maximum productivity.
- Printer Support: Troubleshoot and resolve printer-related issues, ensuring seamless printing operations.
- Server Support: Manage and maintain our clients' server infrastructure, ensuring high availability and performance.
- Network Management: Monitor and maintain our clients' computer networks, ensuring secure and efficient data transmission.
- Cloud Services: Implement and manage cloud-based services, such as virtualization and storage solutions.
The ideal candidate will possess excellent problem-solving skills, strong communication skills, and the ability to work effectively in a team environment. A good understanding of computer networking and servers is essential, as well as experience with Netskope/Citrix and Microsoft Office systems.
Requirements:- MCSE, A+, N+ certifications
- Netskope/Citrix knowledge an advantage
- Windows Desktop support experience
- Printer support experience
- Server support experience
- Basic understanding of network firewalls
- A competitive estimated salary of $80,000 - $100,000 per annum, depending on experience
- A dynamic and supportive work environment
- Ongoing training and professional development opportunities
If you are a motivated and experienced Desktop Support Engineer looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact details]. We look forward to hearing from you
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