Service Manager

The Franschhoek Wine Tram is one of the most well-known businesses in the South African tourism sector. Franschhoek Wine Tram is a hop-on hop-off tour that offers passengers a unique and leisurely way to experience the Franschhoek Valley. The tour takes passengers through rolling vineyards in a magnificent double-deck railway tram and an open-air tram bus,...

welcoming guests as they arrive at the property and making a positive first impression - checking guests in and showing visitors to their rooms - making and updating reservations in the booking system - providing guests with tailored recommendations and information about local attractions and restaurants - helping travellers with their luggage when checking...

Primary responsibilities include: - Ensure all orders have relevant information attached and processed in accordance with company policy - Answer phone - take orders, help with rep and customer queries - Maintain customer services inbox - Liaise with the warehouse re scheduled deliveries and collections - Execution of the order to invoice - responsible for...

Kendrick Recruitment is searching for a E-Cormmerce Client Services Supervisor for a luxury wine estate / farm in Franschoek. You must have a passion for people, where your number one aim is todelight the customer.You will manage a small team of customer service agents and must ensure thatcorrect processes and KPIsare adhered to. **Responsibilities**: -...

About UsVine Recruitment is a leading recruitment agency dedicated to providing top talent to our clients.Job SummaryWe are seeking an E-Commerce Team Member - Sales and Customer Service to join our dynamic team. This role will be responsible for handling customer inquiries, managing orders, and providing exceptional customer service.Key...

**Key Responsibilities**: - Oversee daily operations, including reservations, check-ins/outs, guest services, and promotions. - Manage all financial aspects, including budgeting, forecasting, and financial reporting. - Ensure guest satisfaction by addressing and resolving any issues promptly and professionally. - Coordinate housekeeping, maintenance, and...

overseeing the day-to-day operations of all hospitality departments; - staff management; - develop and implement strategies to enhance guest satisfaction and exceed service standards; - recruit, train, and supervise hospitality staff to ensure consistent delivery of high-quality service; - collaborate with other departments to coordinate seamless guest...

The Franschhoek Wine Tram is one of the most well-known businesses in the South African tourism sector. Franschhoek Wine Tram is a hop-on hop-off tour that offers passengers a unique and leisurely way to experience the Franschhoek Valley. The tour takes passengers through rolling vineyards in a magnificent double-deck railway tram and an open-air tram bus,...

The Franschhoek Wine Tram is one of the most well-known businesses in the South African tourism sector. Franschhoek Wine Tram is a hop-on hop-off tour that offers passengers a unique and leisurely way to experience the Franschhoek Valley. The tour takes passengers through rolling vineyards in a magnificent double-deck railway tram and an open-air tram bus,...

**Job Title**:Retail Manager **Company**: Franschhoek Wine Tram **Location**: Franschhoek, Western Cape, South Africa **Salary**: Market-Related **About Us**: Franschhoek Wine Tram is a renowned name in the heart of the Western Cape's wine country. We offer visitors an enchanting journey through the picturesque vineyards of Franschhoek, and now we're...

**Job Title: Operations Manager** **Company**: Franschhoek Wine Tram **Location**: Franschhoek, Western Cape, South Africa **Salary**: Market-Related Are you an experienced Operations Manager with a passion for logistics, project and facilities management in the vibrant tourism industry? Do you have a strong background in fleet management, people...

Franschhoek Wine Tram is a leading player in the tourism and hospitality industry, dedicated to providing exceptional guest experiences. We take pride in delivering top-notch service and creating unforgettable memories for our guests. We are now seeking a passionate and experienced Admin Manager to join our dynamic team. As an Admin Manager at the...

Job Title: Pub & Restaurant Manager** **Location**: Franschhoek, Western Cape, South Africa **Position Type**: Full-Time **About Us**: **Responsibilities**: - **Staff Management**: Oversee and coordinate the staff including training, and scheduling. Ensure that staff adhere to the pub's policies and procedures. - **Operations Management**: Ensure the...

**Job Title: Cafe Manager** **Company**: Franschhoek Wine Tram **Location**: Franschhoek, Western Cape, South Africa **Salary**: Market-Related **About Us**: Franschhoek Wine Tram is a renowned name in the heart of the Western Cape's wine country. We offer visitors an enchanting journey through the picturesque vineyards of Franschhoek, and now we're...

Restaurant Supervisor Job DescriptionWe are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Leeu Collection South Africa (Pty) Ltd.Key Responsibilities:Provide exceptional guest service by being present, attentive, and responsive to their needs.Assist with training and quality control, ensuring high standards are...

Franschhoek Wine Tram is a renowned name in the heart of the Western Cape's wine country. We offer visitors an enchanting journey through the picturesque vineyards of Franschhoek, and now we're seeking a talented Cafe Manager to lead our team in providing exceptional service to our guests. In addition to managing our cafe and retail operations, this role...

**Job Title: Construction Manager** **Company**: Franschhoek Wine Tram **Location**: Franschhoek, Western Cape, South Africa **Salary**: Competitive Are you an experienced Construction Manager with a passion for Project, vehicle, asset and facilities management in the tourism industry? Do you have a strong background in construction, asset and fleet...

The Hotel Manager role is to continually enhance the operational efficiency and service quality of the Hotel by providing the management service which creates the platform whereby teams can excel and meet their underlying objectives within their departments.You will excel in this role if you are an efficient, solutions driven individual who enjoys a fast...

**Company Description** Franschhoek Wine Tram is a hop-on hop-off tour that offers passengers a unique and leisurely way to experience the Franschhoek Valley. The tour takes passengers through rolling vineyards in a magnificent double-deck railway tram and an open-air tram bus, stopping at some of South Africa's oldest and most distinguished wine estates....

Orangerie Restaurant at Le Lude is seeking a dedicated and experienced Restaurant Manager to join our team. As the Restaurant Manager, you will play a pivotal role in ensuring the seamless operation of our restaurant, delivering exceptional service to our guests, and maintaining the unique ambiance of Orangerie. **Key Responsibilities**: - Oversee...