Guest Service Agent

**Experienced Front Office Guest officer for this beautiful venue** We are looking for a well presented, experienced Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about...

Guest Assistant needed with 2 years experience in similar role. Job Purpose: As a member of the Guest Services team, you will be expected to provide a warm, friendly and memorable welcome to our guests and to ensure that their needs and expectations are met throughout their stay with us. You will provide support in all guest service related functions and...

**Area/Location**:Franschhoek, Cape Town** **Overview**: We are looking for a Guest Assistant to join our client’s esteemed wine estate, renowned for offering luxurious 5-star guest experiences in a picturesque setting. As a Guest Assistant, you will be an integral part of ensuring guests receive exceptional service and enjoy memorable experiences during...

Guest Relations We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and...

As a Guest Ambassador with Leeu Collection South Africa (Pty) Ltd., you will excel in providing exceptional guest experiences through seamless processes and procedures, including guest arrival and check-in, relations and interactions, departure, and billing.Main Responsibilities:Ensure a seamless guest experience through the related processes and procedures...

Experience and Skills: Minimum of 2 years of experience in the Front Office operations of a luxury hotel Proficient in use of various well-known Property Management systems Conversant with specialist terminology including F&B service, Housekeeping, Maintenance, Wardrobe, Security and Operational Finance Display a sense of urgency and dedication to meeting...

**To qualify for this position, you must have the qualification and experience**: - Previous experience in guest relations or a customer-facing role in the hospitality industry is advantageous. - Excellent communication and interpersonal skills. - Ability to handle challenging situations with tact and professionalism. - Knowledge of local attractions,...

About the RoleWe are seeking a highly skilled and experienced Luxury Guest Ambassador to join our team at Leeu Collection South Africa (Pty) Ltd.Job DescriptionThis is an exceptional opportunity for a charismatic and service-driven individual to excel in a dynamic environment.The successful candidate will be responsible for delivering unparalleled guest...

5* Hotel based in Franschhoek is looking for a Guest Assistant. You will excel in this role if you are highly presentable, energetic and vibrant with a friendly disposition. Excellent guest relation skills, willingness to go the extra mile and exceeding guests’ expectations will result in success within this role. **Responsibilities**: - Ensure a...

Luxury 5* Hotel in Franschhoek is looking for a Guest Assistant. **Responsibilities**: - Ensure a seamless guest experience through the related processes and procedures including guest’s arrival and check-in, guest relations and interactions, departure, check-out and billing - Concierge services - Recommendations, upselling and cross selling including...

Boutique Hotel in Francshhoek is looking for an experienced Receptionist / Guest Assistant. You will excel in this role if you are highly presentable, energetic and vibrant with a friendly disposition. Excellent guest relation skills, willingness to go the extra mile and exceeding guests’ expectations will result in success within this...

The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. Guest Service Representative Responsibilities: - Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. -...

The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. Guest Service Representative Responsibilities: - Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. -...

We are looking for a Guest Assistant /Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and...

Kendrick Recruitment is seeking a courteous, organized, and highly motivated Receptionist to join our luxury hospitality team. As a Receptionist, you will be the first point of contact for our esteemed guests, providing exceptional customer service and creating a warm and welcoming atmosphere. Your role is pivotal in ensuring that guests' experiences from...

**Kendrick Recruitment is currently seeking a Guest Assistant for a Luxury 5* Hotel in Franschhoek.** Are you passionate about providing exceptional guest service and creating memorable experiences? Join our esteemed luxury hotel in Franschhoek as a Guest Assistant and be the face of our hospitality excellence. **Key Responsibilities**: - Welcome guests...

5* Boutique Hotel based in Franschhoek is looking for a Guest Assistant / Front Office Reception. You will excel in this role if you are highly presentable, energetic and vibrant with a friendly disposition. Excellent guest relation skills, willingness to go the extra mile and exceeding guests’ expectations will result in success within this...

Unlock Adventure in Franschhoek! Join as a Gate Guest Assistant - Where Every Welcome is a Celebration! Kendrick Recruitment is on the lookout for a hospitality enthusiast - a Gate Guest Assistant ready to make every guest arrival a moment of joy! If you're a people person, with a flair for warm welcomes and creating a seamless guest experience, this is...

 You will excel in this role if you are highly presentable, energetic and vibrant with a friendly disposition. Excellent guest relation skills, willingness to go the extra mile and exceeding guests’ expectations will result in success within this role.Experience and Skills:Minimum of 2 years of experience in the Front Office operations of a luxury...

We are seeking an experienced **Reservations Manager** to join an award-winning property in the heart of the Western Cape. If you have a passion for hospitality, exceptional organisational skills, and thrive in a fast-paced environment, this could be the role for you! **Key Responsibilities** - Provide outstanding customer service, ensuring smooth and...