Guest Service Agent

**Experienced Front Office Guest officer for this beautiful venue** We are looking for a well presented, experienced Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about...

Guest Assistant needed with 2 years experience in similar role. Job Purpose: As a member of the Guest Services team, you will be expected to provide a warm, friendly and memorable welcome to our guests and to ensure that their needs and expectations are met throughout their stay with us. You will provide support in all guest service related functions and...

**Area/Location**:Franschhoek, Cape Town** **Overview**: We are looking for a Guest Assistant to join our client’s esteemed wine estate, renowned for offering luxurious 5-star guest experiences in a picturesque setting. As a Guest Assistant, you will be an integral part of ensuring guests receive exceptional service and enjoy memorable experiences during...

La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is _"To give our Guests a...

La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a...

La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a...

Guest Relations We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and...

Experience and Skills: Minimum of 2 years of experience in the Front Office operations of a luxury hotel Proficient in use of various well-known Property Management systems Conversant with specialist terminology including F&B service, Housekeeping, Maintenance, Wardrobe, Security and Operational Finance Display a sense of urgency and dedication to meeting...

**To qualify for this position, you must have the qualification and experience**: - Previous experience in guest relations or a customer-facing role in the hospitality industry is advantageous. - Excellent communication and interpersonal skills. - Ability to handle challenging situations with tact and professionalism. - Knowledge of local attractions,...

5* Hotel based in Franschhoek is looking for a Guest Assistant. You will excel in this role if you are highly presentable, energetic and vibrant with a friendly disposition. Excellent guest relation skills, willingness to go the extra mile and exceeding guests’ expectations will result in success within this role. **Responsibilities**: - Ensure a...

Luxury 5* Hotel in Franschhoek is looking for a Guest Assistant. **Responsibilities**: - Ensure a seamless guest experience through the related processes and procedures including guest’s arrival and check-in, guest relations and interactions, departure, check-out and billing - Concierge services - Recommendations, upselling and cross selling including...

Main Responsibilities:Deliver Exceptional Guest Experiences: Ensure seamless guest interactions from arrival to departure, including check-in, guest relations, and check-out processes.Concierge Services: Book restaurants, transportation, and other partner experiences to enhance guest satisfaction.Upselling and Cross-Selling: Recommend and promote luxury...

Boutique Hotel in Francshhoek is looking for an experienced Receptionist / Guest Assistant. You will excel in this role if you are highly presentable, energetic and vibrant with a friendly disposition. Excellent guest relation skills, willingness to go the extra mile and exceeding guests’ expectations will result in success within this...

The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. Guest Service Representative Responsibilities: - Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. -...

The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. Guest Service Representative Responsibilities: - Greeting guests upon arrival and making them feel welcomed. - Administering check-ins and check-outs. - Providing front desk services to guests. -...

We are looking for a Guest Assistant /Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and...

Kendrick Recruitment is seeking a courteous, organized, and highly motivated Receptionist to join our luxury hospitality team. As a Receptionist, you will be the first point of contact for our esteemed guests, providing exceptional customer service and creating a warm and welcoming atmosphere. Your role is pivotal in ensuring that guests' experiences from...

**Kendrick Recruitment is currently seeking a Guest Assistant for a Luxury 5* Hotel in Franschhoek.** Are you passionate about providing exceptional guest service and creating memorable experiences? Join our esteemed luxury hotel in Franschhoek as a Guest Assistant and be the face of our hospitality excellence. **Key Responsibilities**: - Welcome guests...

5* Boutique Hotel based in Franschhoek is looking for a Guest Assistant / Front Office Reception. You will excel in this role if you are highly presentable, energetic and vibrant with a friendly disposition. Excellent guest relation skills, willingness to go the extra mile and exceeding guests’ expectations will result in success within this...

You will excel in this role if you are highly presentable, energetic and vibrant with a friendly disposition. Excellent guest relation skills, willingness to go the extra mile and exceeding guests’ expectations will result in success within this role. **Experience and **Skills**: - Minimum of 2 years of experience in the Front Office operations of a...