Call Centre Team Member

2 days ago


Cape Town, Western Cape, South Africa Mindmatch Consulting Full time

Mindmatch Consulting is seeking a highly motivated and experienced Sales and Service Agent to join our dynamic team in Cape Town, Woodstock.

This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and providing exceptional customer service. The successful candidate will have a minimum of 1 year of call centre experience and a strong understanding of sales and marketing principles.

The key responsibilities of this role include:

  • Handling customer enquiries and resolving billing issues
  • Addressing order-related queries and providing solutions
  • Utilizing strong communication and interpersonal skills to build relationships with clients

We offer a competitive market-related salary, ranging from R120,000 to R150,000 per annum, as well as a comprehensive benefits package, including medical insurance, group life cover, and transport assistance.

To be considered for this role, applicants must possess the following qualifications:

  • Min. 1 year call centre experience, preferably with BP
  • Strong understanding of sales and marketing principles
  • Excellent English command
  • Clear and effective communication skills
  • Trouble-shooting and problem-solving abilities


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