Call Centre Team Member
2 days ago
Mindmatch Consulting is seeking a highly motivated and experienced Sales and Service Agent to join our dynamic team in Cape Town, Woodstock.
This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and providing exceptional customer service. The successful candidate will have a minimum of 1 year of call centre experience and a strong understanding of sales and marketing principles.
The key responsibilities of this role include:
- Handling customer enquiries and resolving billing issues
- Addressing order-related queries and providing solutions
- Utilizing strong communication and interpersonal skills to build relationships with clients
We offer a competitive market-related salary, ranging from R120,000 to R150,000 per annum, as well as a comprehensive benefits package, including medical insurance, group life cover, and transport assistance.
To be considered for this role, applicants must possess the following qualifications:
- Min. 1 year call centre experience, preferably with BP
- Strong understanding of sales and marketing principles
- Excellent English command
- Clear and effective communication skills
- Trouble-shooting and problem-solving abilities
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