Current jobs related to Operational Team Lead - Cape Town, Western Cape - Bidvest International Logistics


  • Cape Town, Western Cape, South Africa Lead Generation Group Full time

    Service Delivery and Quality Assurance LeadAt Lead Generation Group, we are looking for a seasoned leader to head our Service Delivery Team.This critical role involves leading a team in providing exceptional customer service and resolving complex issues.Main Accountabilities:Developing and implementing strategies to reduce escalation rates and enhance...


  • Cape Town, Western Cape, South Africa Lead Generation Group Full time

    Lead Generation Strategy and Operations Expert Wanted!We are seeking a highly skilled Senior Performance Marketing Strategist to join our team at the Lead Generation Group in Cape Town, South Africa.In this role, you will be responsible for driving revenue growth and improving operational efficiency by developing and executing strategies to expand campaign...


  • Cape Town, Western Cape, South Africa Lead Generation Group Full time

    Lead Generation GroupWe are a leading provider of innovative solutions to help businesses grow. Our team is passionate about delivering exceptional customer experiences and driving results-driven solutions.Job DescriptionAs the Client Support Operations Lead, you will play a key role in shaping our customer support strategy and driving team performance. Your...


  • Cape Town, Western Cape, South Africa Lead Generation Group Full time

    **Job Overview:**We are seeking a dedicated Client Support Manager to lead our customer support team in delivering top-tier service. As the Client Support Manager, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Responsibilities:Lead by example and guide support representatives to meet and exceed...


  • Cape Town, Western Cape, South Africa Lead Generation Group Full time

    Job DescriptionWe are seeking a dedicated Customer Experience Management Director to lead our customer support team in delivering top-tier service. As the Client Support Operations Lead, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Responsibilities:Team Leadership and Mentorship: Serve as the...


  • Cape Town, Western Cape, South Africa IGT Solutions Full time

    Operations ManagerIdeal candidate for this role will have a proven track record in managing contact center teams, ensuring exceptional customer service and meeting contractual timelines.Main Responsibilities:Lead and manage a team of 80-100 contact center agents.Maintain high-quality customer experience through effective team planning, coaching, and...

  • Team Lead

    1 week ago


    Cape Town, Western Cape, South Africa TFG (The Foschini Group) Full time

    About UsAt TFG, we pride ourselves on creating a workplace that fosters growth and development. Our purpose-led business empowers employees to make an impact across the industry. Join us as an Team Lead - Store Operations and contribute to our mission to inspire customers to live their best lives.ResponsibilitiesDeveloping and implementing operational plans...


  • Cape Town, Western Cape, South Africa Lulalend Full time

    Job title: Operations Support Team LeadReporting to: Head of SalesLocation: Cape TownALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY'S EE TARGETSWHAT WE DOLula is an innovative and human-focused FinTech company on a mission to help small businesses optimise their cash flow. Our purpose is to help SMEs manage their businesses better,...


  • Cape Town, Western Cape, South Africa Lead Generation Group Full time

    **Job Description:**The Support Operations Executive will play a critical role in leading our customer support team and driving business growth. As the Support Operations Executive, you will be responsible for developing and implementing strategic plans, improving team performance, and ensuring exceptional customer experiences.Main Responsibilities:Develop...


  • Cape Town, Western Cape, South Africa Feedem Group Full time

    At Feedem Group, we are committed to delivering exceptional culinary experiences to our clients. As an Assistant Catering Manager, you will play a crucial role in ensuring the success of our bakery operations.Requirements:Matric / Grade 12 or equivalentCulinary Qualification will be advantageousStrong leadership and team management skillsWe are looking for a...

  • Operations Team Lead

    8 hours ago


    Cape Town, Western Cape, South Africa eXp South Africa Full time

    Job OvervieweXp South Africa is a dynamic real estate brokerage that operates in a fully immersive, cloud-based environment. We're seeking an experienced Operations Manager to oversee and optimize our operational processes, ensuring efficiency, compliance, and exceptional client service.Key ResponsibilitiesDevelop and implement operational processes to...


  • Cape Town, Western Cape, South Africa Lead Generation Group Full time

    Customer Service Team Lead - Job DescriptionJob Title: Customer Service Team LeadDescription:In this critical role, you will lead our Service Delivery Team in providing exceptional customer service and resolving complex issues.Main Responsibilities:Leading the team to develop and implement process improvements to drive efficiency and...

  • Team Lead

    5 days ago


    Cape Town, Western Cape, South Africa The Recruitment Council Full time

    We are seeking a highly motivated and experienced Team Lead - Client Operations to join our team at The Recruitment Council. As a key member of our Client Services department, you will play a crucial role in ensuring the minimization of financial and reputational risk exposure relating to administration functions for internal and external stakeholders within...


  • Cape Town, Western Cape, South Africa Lead Generation Group Full time

    Unlock Your Potential as a Senior Performance Marketing StrategistJoin us at the Lead Generation Group in Cape Town, South Africa, as we seek a highly skilled Digital Marketing Growth Leader to spearhead our revenue-generating processes.This role is all about driving revenue growth and improving operational efficiency by developing and executing strategies...


  • Cape Town, Western Cape, South Africa Lead Generation Group Full time

    Complaints Coordinator LeadLead Generation Group seeks a skilled Complaints Coordinator Lead to manage and resolve escalated client complaints and issues.Responsibilities:Manage escalated client complaints, ensuring high customer satisfaction.Act as primary point of contact for clients.Utilize de-escalation techniques to handle challenging situations...


  • Cape Town, Western Cape, South Africa Lead Generation Group Full time

    Job DescriptionLeverage your expertise as a Client Relations Lead at Lead Generation Group to deliver exceptional results.You will be responsible for resolving complex client complaints and enhancing customer satisfaction.About the Role:Resolve escalated client complaints and maintain high-quality relationships.Develop and implement strategies to reduce...


  • Cape Town, Western Cape, South Africa Lead Generation Group Full time

    Lead Generation ManagerJob Title: Lead Generation ManagerDescription:We are seeking a seasoned professional to manage our Service Delivery Team. As Lead Generation Manager, you will be responsible for leading the team to deliver exceptional customer experiences and resolve complex issues.Main Objectives:To develop and implement strategies to reduce...


  • Cape Town, Western Cape, South Africa Lead Generation Group Full time

    Key ResponsibilitiesThe Escalations Specialist Lead will be responsible for:Managing and resolving escalated client complaints and issuesDeveloping and implementing strategies to reduce the frequency of escalations and enhance overall client experienceWorking closely with other departments to identify root causes of complaints and implement continuous...


  • Cape Town, Western Cape, South Africa Ambitions Travel Recruitment Full time

    About the RoleThis is an opportunity to lead within a dynamic, customer-focused environment while contributing to unforgettable travel experiences across Southern Africa.As the Reservations Manager you will benefit from working in a dynamic, flexible, and supportive environment that encourages personal and professional growth.You will be responsible for...


  • Cape Town, Western Cape, South Africa Crew Life at Sea Full time

    Crew Life at Sea is seeking an experienced professional to take on the role of Stewarding Team Lead.About the RoleThis position plays a vital part in maintaining the cleanliness and organization of our ship. The Stewarding Team Lead is responsible for overseeing the daily operations of the stewarding department.Key Responsibilities:Lead and manage a team of...

Operational Team Lead

1 week ago


Cape Town, Western Cape, South Africa Bidvest International Logistics Full time
Job Description:
Bidvest International Logistics is seeking an experienced Senior Controller to join our operational team in the Export, Oil and Gas, and Marine/Ship spares business unit. The ideal candidate will have a strong understanding of all operational disciplines within the Cargo environment, including Imports, Exports, Customs, Bonded Cargo, and Crosstrades.

The successful candidate will have a good working knowledge of all modes of transport and be familiar with shipping into Africa, Projects, Marine/Ship spares, and Oil and Gas environments. They will also possess excellent leadership and teamwork skills, with the ability to support the Oil and Gas Unit and provide innovative solutions.

This is a full-time role that requires a strong all-rounder with expertise in Management and Manufacturing, particularly in Transportation, Logistics, Supply Chain, and Storage industries.