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Operational Team Lead
1 week ago
Bidvest International Logistics is seeking an experienced Senior Controller to join our operational team in the Export, Oil and Gas, and Marine/Ship spares business unit. The ideal candidate will have a strong understanding of all operational disciplines within the Cargo environment, including Imports, Exports, Customs, Bonded Cargo, and Crosstrades.
The successful candidate will have a good working knowledge of all modes of transport and be familiar with shipping into Africa, Projects, Marine/Ship spares, and Oil and Gas environments. They will also possess excellent leadership and teamwork skills, with the ability to support the Oil and Gas Unit and provide innovative solutions.
This is a full-time role that requires a strong all-rounder with expertise in Management and Manufacturing, particularly in Transportation, Logistics, Supply Chain, and Storage industries.