Reservations Team Lead

An experienced Reservations Team leader is sought for this group of hotels and lodges, to assist in managing the day-to-day running of the Reservations department.  The position would suit a well-rounded and reliable individual who enjoys working in a fast-paced and pressurized environment, maintaining customer satisfaction and contributing to the company's...

An experienced Reservations Team leader is sought for this group of hotels and lodges, to assist in managing the day-to-day running of the Reservations department.  The position would suit a well-rounded and reliable individual who enjoys working in a fast-paced and pressurized environment, maintaining customer satisfaction and contributing to the company's...

Service Delivery and Quality Assurance LeadAt Lead Generation Group, we are looking for a seasoned leader to head our Service Delivery Team.This critical role involves leading a team in providing exceptional customer service and resolving complex issues.Main Accountabilities:Developing and implementing strategies to reduce escalation rates and enhance...

Leading Destination Management Company is looking for an experienced Reservations Manager to serve as a sales driver and main point for key accounts while leading and motivating the reservations team. This is a hybrid role in Cape Town. Salary is negotiable on experience plus benefits.Experience required:Experience leading a Reservations Team for at least 5...

Leading Destination Management Company is looking for an experienced Reservations Manager to serve as a sales driver and main point for key accounts while leading and motivating the reservations team. This is a hybrid role in Cape Town. Salary is negotiable on experience plus benefits.Experience required:Experience leading a Reservations Team for at least 5...

RESERVATIONS MANAGER – FITCAPE TOWN – HYBRIDCOMPETITIVE SALARY PLUS INCENTIVE SCHEMEOur Customer:Our customer, a leading destination specialist for Southern Africa, has entrusted us exclusively to recruit their new Reservations Manager. Renowned for creating bespoke itineraries, they provide seamless ground handling services from arrival to departure....

We are seeking a highly motivated Reservations Manager to join our client's team. As a key member of the reservations department, you will be responsible for driving sales, leading the team, and ensuring seamless operations.Key responsibilities include building strong relationships with clients, monitoring team workload, and maintaining awareness of...

Duties: Provide professional, friendly and efficient first point of contact for all guests of the hotel ensuring that facilities are sold in such a way that maximizes revenue whilst satisfying the guests expectations.Handle multiple tasks, communicate effectively, and align with the sophisticated and luxurious identity of the property.Accurate taking and...

Duties: Making reservations for the group and preparing rate proposals.Ensure accurate records about guests bookings, payments, and any additional information that team members might need when interacting with a guest.Answer reservations callsUp-selling, by informing guests of special packages, or higher room category.Assist & maintain an efficient...

We are seeking a highly organized and customer-focused Reservations Clerk to join our team at Sisonke Tourism and Events Services.Responsibilities- Handle incoming reservations and inquiries via phone, email, and online platforms- Process bookings, cancellations, and modifications efficiently and accurately- Provide exceptional customer service and respond...

We are seeking a highly organized and customer-focused Reservations Clerk to join our team at Sisonke Tourism and Events Services.Responsibilities- Handle incoming reservations and inquiries via phone, email, and online platforms- Process bookings, cancellations, and modifications efficiently and accurately- Provide exceptional customer service and respond...

Duties: Managing the reservations process from start to finish in line with the companys booking terms and conditions and standard operating proceduresEnsuring that lodge accommodations and experiences are sold in a way that maximises revenue whilst exceeding guest expectationsBuilding relationships with tour operators and travel advisors by providing...

The Reservations Manager plays a pivotal role in driving occupancy and revenue growth at the Sanbona Wildlife Reserve Western Cape.Job SummaryThis mid-senior level position oversees the Reservations Department, coordinating with Sales, Marketing, and Lodges Managers to deliver exceptional guest service and product excellence.The successful candidate will be...

Job Description: Reception and Reservations ManagerWe are looking for a highly organized and customer-focused individual to join our team as a Reception and Reservations Manager.This role is responsible for managing guest bookings, processing payments, and maintaining accurate records.The ideal candidate will have strong communication skills, excellent...

We are seeking an experienced Reserving and Valuation Analyst to join our team at Faraday. As a key member of our valuations team, you will be responsible for assisting with financial reporting on a US GAAP and IFRS basis, as well as other important tasks.The ideal candidate will have a strong background in actuarial science, with a minimum of 3 years'...

Customer Service Team Lead - Job DescriptionJob Title: Customer Service Team LeadDescription:In this critical role, you will lead our Service Delivery Team in providing exceptional customer service and resolving complex issues.Main Responsibilities:Leading the team to develop and implement process improvements to drive efficiency and...

Well established Tourism Company in Cape Town is seeking for Reservations Consultant to join their team.Applicant must be computer literate and have good communication skills (spoken and written).We operate on a shift basis and therefore you will need to be available for shift work Monday to Sunday 08h00 21h00. Minimum 2 years experience is required.Job...

Well established Tourism Company in Cape Town is seeking for Reservations Consultant to join their team.Applicant must be computer literate and have good communication skills (spoken and written).We operate on a shift basis and therefore you will need to be available for shift work Monday to Sunday 08h00 21h00. Minimum 2 years experience is required.Job...

Complaints Coordinator LeadLead Generation Group seeks a skilled Complaints Coordinator Lead to manage and resolve escalated client complaints and issues.Responsibilities:Manage escalated client complaints, ensuring high customer satisfaction.Act as primary point of contact for clients.Utilize de-escalation techniques to handle challenging situations...

Job Summary:B2B Lead Conversion Specialist wanted at Lead Generation Group. As a B2B Lead Conversion Specialist, you will be responsible for converting leads into customers and driving revenue growth.About Us:At Lead Generation Group, we are at the forefront of redefining the lead generation landscape. Our rapidly expanding company is seeking individuals who...