Operations Support Team Lead

**Job Overview:**We are seeking a dedicated Client Support Manager to lead our customer support team in delivering top-tier service. As the Client Support Manager, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Responsibilities:Lead by example and guide support representatives to meet and exceed...

Job DescriptionWe are seeking a dedicated Customer Experience Management Director to lead our customer support team in delivering top-tier service. As the Client Support Operations Lead, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly.Key Responsibilities:Team Leadership and Mentorship: Serve as the...

Lead Generation GroupWe are a leading provider of innovative solutions to help businesses grow. Our team is passionate about delivering exceptional customer experiences and driving results-driven solutions.Job DescriptionAs the Client Support Operations Lead, you will play a key role in shaping our customer support strategy and driving team performance. Your...

**Job Description:**The Support Operations Executive will play a critical role in leading our customer support team and driving business growth. As the Support Operations Executive, you will be responsible for developing and implementing strategic plans, improving team performance, and ensuring exceptional customer experiences.Main Responsibilities:Develop...

Lead Generation Strategy and Operations Expert Wanted!We are seeking a highly skilled Senior Performance Marketing Strategist to join our team at the Lead Generation Group in Cape Town, South Africa.In this role, you will be responsible for driving revenue growth and improving operational efficiency by developing and executing strategies to expand campaign...

Service Delivery and Quality Assurance LeadAt Lead Generation Group, we are looking for a seasoned leader to head our Service Delivery Team.This critical role involves leading a team in providing exceptional customer service and resolving complex issues.Main Accountabilities:Developing and implementing strategies to reduce escalation rates and enhance...

Job OverviewWe're seeking a motivated individual for the role of Operations Support Team Lead at Lulalend. This person will oversee and manage the Operations Support Team activities.This involves ensuring the accuracy and quality of processes, providing training and development opportunities for team members, and continuously improving processes to enhance...

Operations ManagerIdeal candidate for this role will have a proven track record in managing contact center teams, ensuring exceptional customer service and meeting contractual timelines.Main Responsibilities:Lead and manage a team of 80-100 contact center agents.Maintain high-quality customer experience through effective team planning, coaching, and...

Seniority LevelMid-Senior level candidates will thrive in this full-time position, working closely with veterinary practices to ensure seamless support and availability.Key RequirementsExperience: Must have at least 3 years of experience in a veterinary clinic.US Hours: Must be able to work during standard U.S. business hours to align with our veterinary...

RequirementsGrade 12 or NQF level 4Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience5+ years of hands-on experience in desktop support within a financial or similarly regulated industry2+ years of experience in a leadership or team lead roleProven experience as a Desktop Support Engineer team...

Job OvervieweXp South Africa is a dynamic real estate brokerage that operates in a fully immersive, cloud-based environment. We're seeking an experienced Operations Manager to oversee and optimize our operational processes, ensuring efficiency, compliance, and exceptional client service.Key ResponsibilitiesDevelop and implement operational processes to...

We are seeking a highly motivated and experienced Team Lead - Client Operations to join our team at The Recruitment Council. As a key member of our Client Services department, you will play a crucial role in ensuring the minimization of financial and reputational risk exposure relating to administration functions for internal and external stakeholders within...

Job SummaryWe are seeking a dedicated Client Support Manager to lead our customer support team in delivering top-tier service. As the Client Support Manager, you will oversee team performance, drive continuous improvement, and ensure issues are resolved promptly. The ideal candidate should have a strong understanding of US consumer behavior, customer service...

**Company Overview**SupportYourApp is a global company providing premium outsourced customer support services to tech companies worldwide.We operate in 30+ countries and communicate with clients in over 60 languages, ensuring seamless support delivery.Our commitment to innovation has enabled us to become an industry leader since 2010, with 8 hubs globally.

At Feedem Group, we are committed to delivering exceptional culinary experiences to our clients. As an Assistant Catering Manager, you will play a crucial role in ensuring the success of our bakery operations.Requirements:Matric / Grade 12 or equivalentCulinary Qualification will be advantageousStrong leadership and team management skillsWe are looking for a...

We're seeking an experienced leader to oversee the Insurance Policy Administration and Escalated Insurance Complaints team. Key responsibilities include prioritizing and overseeing client and internal escalations related to product features and performance, ensuring exceptional client experience aligned with the objectives, plans, processes, and standards of...

Veterinary Practice OperationsIn this role, you'll work across different clinic environments and adapt quickly to new systems and protocols.Key Skills and Qualifications:Exceptional verbal and written communication skills in English.Familiarity with veterinary practice management software (PMS).Strong organizational skills with the ability to prioritize...

Cape Town, South Africa | Posted on 01/08/2025The Team Lead is pivotal in guiding the support engineering team to deliver exceptional technical support, effectively manage significant customer-centric projects, and drive customer satisfaction and retention. This role now includes enhanced collaboration with Customer Care Account Managers, a structured...

Field Operations & Knowledge CoordinatorCape Town, Western Cape, South AfricaPosition Overview: The Field Operations & Knowledge Coordinator is responsible for supporting the development, integration, and management of the knowledgebase within technology management. This role ensures a structured, secure, and accessible repository of Standard Operating...

Customer Service Team Lead - Job DescriptionJob Title: Customer Service Team LeadDescription:In this critical role, you will lead our Service Delivery Team in providing exceptional customer service and resolving complex issues.Main Responsibilities:Leading the team to develop and implement process improvements to drive efficiency and...