Stewarding Team Lead

3 days ago


Cape Town, Western Cape, South Africa Crew Life at Sea Full time

Crew Life at Sea is seeking an experienced professional to take on the role of Stewarding Team Lead.

About the Role

This position plays a vital part in maintaining the cleanliness and organization of our ship. The Stewarding Team Lead is responsible for overseeing the daily operations of the stewarding department.

Key Responsibilities:
  • Lead and manage a team of stewards to ensure they adhere to high standards of cleanliness and customer service.
  • Coordinate with other departments to ensure seamless communication and effective teamwork.
  • Monitor and control inventory levels of cleaning supplies and equipment.
  • Develop and implement effective cleaning schedules and procedures to maximize efficiency.
  • Identify and address any guest complaints or concerns related to cleanliness.
  • Provide coaching and guidance to stewards to enhance their skills and performance.
  • Collaborate with the management team to drive business growth and improvement initiatives.
Requirements:

To succeed in this role, you must possess:

  • A minimum of 2 years of experience in a supervisory position within the hospitality or cruise industry.
  • Proven leadership and communication skills.
  • Ability to work collaboratively with others to achieve common goals.
  • Strong problem-solving and analytical skills.
  • Knowledge of health and safety regulations and standards.
  • Flexibility to adapt to changing circumstances and priorities.
  • Fluency in English, both written and verbal.
  • Ability to obtain necessary certifications and clear background checks.

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