Luxury Boutique Team Manager

1 week ago


Johannesburg, Gauteng, South Africa Cartier Full time

Are you a results-driven professional looking to take your career to the next level in the luxury retail industry?

We are seeking an exceptional Luxury Boutique Team Manager to join our dynamic team at Cartier in Gauteng, Johannesburg.

About the Role:

  • We are looking for a highly skilled and experienced individual who can lead our boutique team in delivering exceptional customer service and driving sales growth.
  • The ideal candidate will have a minimum of 5 years' experience in team management and be fluent in English with excellent communication skills.
  • As a true ambassador of Cartier, you will support the Boutique Director to develop and optimize the boutique performance and profitability by managing the boutique team, ensuring excellence in boutique operations and client service.
  • You will ensure the day-to-day management, training, coaching, and motivation of the boutique team while taking care of the Care Service team and ensuring a client-centric mindset to service our clients to the highest standard.

About You:

  • We are looking for someone who is commercially driven, entrepreneurial-minded, and proficient in Excel and sales reporting.
  • You should have a passion for luxury goods and a keen interest in the retail or hospitality industry.
  • A previous experience in team management and coaching is essential, as well as being comfortable in a client-facing environment.

What We Offer:

  • A competitive estimated salary of R800,000 - R1,200,000 per annum, depending on experience.
  • A flexible work environment at our boutique in South Africa.
  • Monthly commission and annual bonus.
  • Medical insurance and discount on Richemont brands.
  • An intensive on-boarding and continued training program to help you grow with Cartier.

Your Journey with Us:

  • If your application is selected, you will receive an introductory call from a member of our Talent Acquisition team to explain further steps and discuss the opportunity.
  • If there is a match from both sides, you will have a chance to meet with our Boutique Director, Commercial Director, and HR Manager as part of a video or in-person interview.
  • If we are positive from all sides, and this is an exciting challenge for you, you will receive a job offer to join Cartier and a warm invitation to the team.


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